Manuals / Dell / Computer Equipment / Laptop

Dell W01C001, W01C002 setup guide Solving Problems, Touch Screen Problems, Inspiron

Models: W01C001 W01C002

1 92

Download 92 pages 57.71 Kb

Page 45

Solving Problems

Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 52 or “Contacting Dell” on page 75.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions.

Touch Screen Problems

Some or all multi-touch features are not working —

•Certain touch and multi-touch features may be disabled. To enable them, double-click the Flicks icon in the notification area of your desktop. In the Pen and Touch window, select the Touch tab and ensure that Use your finger as an input device and Enable multi-touch gestures and inking options are selected.

•The multi-touch feature may not be supported by the application.

•The touch screen is calibrated at the factory, and does not require re-calibration. If you choose to calibrate the touch screen, see “Touch Screen Calibration” on page 44.

NOTE: Improper calibration may lead to inaccurate touch sensitivity.

INSPIRON

43

Image 45

Dell W01C001, W01C002 Solving Problems, Touch Screen Problems, Some or all multi-touch features are not working, Inspiron

Contents

SETUP GUIDE INSPIRONPage SETUP GUIDE INSPIRONRegulatory model W01C series Regulatory type W01C001 W01C002 July 2010 P/N JMV0N Rev. A00 Notes, Cautions, and WarningsUsing Your Inspiron One ContentsSolving Problems Setting Up Your Inspiron OneContents Finding More Information and Resources Specifications AppendixUsing Support Tools Getting HelpSetting Up Your Inspiron One Before Setting Up Your ComputerINSPIRON Connect the Keyboard and Mouse Setting Up Your Inspiron OneSetting Up Your Inspiron One Connect the AC AdapterSetting Up Your Inspiron One Connect the Network Cable OptionalA network connection is not required to complete this computer setup, but if you have an existing network or Internet connection that uses a cable connection such as a home cable modem or Ethernet jack, you can connect it now Setting Up Your Inspiron OneSetting Up Your Inspiron One Adjust the Computer StandSet Up the TV Tuner Optional Set Up Using a Set-Top BoxSetting Up Your Inspiron One 3. Connect the RF cable to the RF-out connector on your set-top box and to the antenna-in connector on your computer Setting Up Your Inspiron OneSetting Up Your Inspiron One 4. Turn on your computer6. Follow the instructions on the screen Set Up Using a TV/Digital Antenna Cable Setting Up Your Inspiron One1 B-CAS card Setting Up Your Inspiron One 3. Turn on your computer5. Follow the instructions on the screen Setting Up Your Inspiron One Press the Power ButtonMicrosoft Windows Set Up the Operating SystemUbuntu Setting Up Your Inspiron OneSetting Up Your Inspiron One Create System Recovery Media RecommendedYou will require the following to create the system recovery media Dell DataSafe Local Backup3. Click Start → All Programs→ Dell DataSafe Local Backup 4. Click Create Recovery MediaSetting Up Your Inspiron One Setting Up a Wireless Connection Setting Up a Wired ConnectionConnect to the Internet Optional 2. Click Start → Control Panel2. Click Start → Control Panel Setting Up Your Internet ConnectionThe Connect to the Internet window appears Setting Up Your Inspiron OneSet Up Wireless Display Optional The Intel Wireless Display window appearsSetting Up Your Inspiron One 2. Select Connect to Existing Adapter 7. Select Scan for available displaysSetting Up Your Inspiron One The Intel Wireless Display window appearsRight View Features Using Your Inspiron One1 Volume increase button - Press to increase the volume level 2 Volume decrease button - Press to decrease the volume levelUsing Your Inspiron One Using Your Inspiron One Left View Features4 Brightness increase button optional - Press to increase the brightness level of the display Using Your Inspiron OneUsing the Optical Drive CAUTION Do not move the computer while playing or recording a discUsing Your Inspiron One 1 optical drive tray 2 spindle 3 disc 4 eject button Using Your Inspiron OneBack View Features 1 2 3 4 5 6Using Your Inspiron One 2 Line-out connector - Connects to a powered speaker or sound system Using Your Inspiron OneUsing Your Inspiron One 8 9 10 11 12 138 S/PDIF connector optional - Connects to amplifiers, speakers, or TVs for digital audio output through optical digital cables Using Your Inspiron OneDisplay Features 1 2 3 4Using Your Inspiron One 2 Camera - Built-in camera for video capture, conferencing, and chat Using Your Inspiron OneUsing the Touch Screen Optional Dell StageUsing Your Inspiron One Using Your Inspiron One Shortcuts - Provides quick access to your frequently-used programsZoom Touch Screen Gestures OptionalDwell FlickScroll RotateUsing Your Inspiron One FastAccess Facial Recognition Software FeaturesStart → All Programs → FastAccess Productivity and CommunicationDell DataSafe Online Backup Entertainment and MultimediaUsing Your Inspiron One Dell Dock SettingAdd a Category Add an IconTouch Screen Problems Solving ProblemsSome or all multi-touch features are not working INSPIRONStart → Control panel→ Table PC Settings→ Display→ Calibrate Solving ProblemsTouch Screen Calibration If the touch screen starts losing its sensitivityPossible Problem Beep CodesBeep Code Wireless Connections Network ProblemsWired Connections If the wireless network connection isSolving Problems Power ProblemsIf the power light is breathing amber - The computer is in sleep/standby mode or the display may not be responding Solving ProblemsLockups and Software Problems Memory ProblemsIf you receive an insufficient memory message If a program stops respondingSolving Problems If the computer stops responding or a solid blue screen appearsSolving Problems If you have other software problemsDell Support Center Using Support ToolsAssistance from Dell Technical About Your System SystemMy Dell Downloads Using Support ToolsSystem Messages 1. Go to DownloadStore.dell.com/mediaSystem fan failure - System fan has failed. Contact Dell see “Contacting Dell” on page 75 for assistance Using Support ToolsHardware Troubleshooter 1. Click Start → Help and SupportUsing Support Tools Starting Dell Diagnostics From Your Hard Drive Dell DiagnosticsNOTE The Drivers and Utilities disc may not ship with your computer Using Support ToolsDo you want to continue? Recommended.” If PSA is invokedIf PSA is not invoked Using Support Tools1. Insert the Drivers and Utilities disc Starting Dell Diagnostics From the Drivers and Utilities DiscUsing Support Tools NOTE The Drivers and Utilities disc may not ship with your computerUsing Support Tools 11. Remove the Drivers and Utilities disc10. To exit the Dell Diagnostics and restart the computer, click Exit 5. Type 1 to start the CD menu and press Enter to proceedOption Restoring Your Operating SystemOperating System disc INSPIRONSystem Restore Starting System RestoreRestoring Your Operating System Dell DataSafe Local Backup Undoing the Last System RestoreRestoring Your Operating System Restoring Your Operating System Dell DataSafe Local Backup Basic2. Click Upgrade Now Upgrading to Dell DataSafe Local Backup Professional5. Select Repair Your Computer Restoring Your Operating SystemRestoring Your Operating System System Recovery MediaRestoring Your Operating System Dell Factory Image RestoreThe System Recovery Options window appears Starting Dell Factory Image Restore3. Select Repair Your Computer The Confirm Data Deletion screen appearsINSPIRON Getting HelpTechnical Support and Customer Service DellConnectGetting Help Dell Support Websites Online ServicesDell Support E-mail Addresses Dell Marketing and Sales E-mail AddressesAutomated Order-Status Service Product InformationGetting Help Getting Help Returning Items for Repair Under Warranty or for CreditLocating Your Service Tag and Express Service Code Before You CallGetting Help Getting Help Diagnostic ChecklistGetting Help Contacting DellFinding More Information and Resources the Service Manual atIf you need to support.dell.comFinding More Information and Resources If you need tosupport.dell.com Computer Model SpecificationsProcessor System ChipsetMemory DrivesAudio SpecificationsExternal Connectors Internal ConnectorsSpecifications VideoCamera BatteryMedia Card Reader CommunicationsAC Adapter DisplayPhysical SpecificationsSpecifications Computer EnvironmentComputer Environment 40F to 149FAppendix Macrovision Product NoticeINSPIRON Appendix Information for NOM, or Official Mexican Standard Only for MexicoImporter ElectricityINSPIRON IndexIndex TV tuner set up worldwide 70 System Messages 53 system reinstall optionswarranty returns 72 Windows Program Compatibility Wizard 50 reinstall setup 17 wired network network cable, connecting 8 wireless displayPage Printed in the U.S.A 0JMV0NA00