Dell W01C002, W01C001 Network Problems, Wireless Connections, Wired Connections, Solving Problems

Solving Problems

Network Problems

Wireless Connections

If the wireless network connection is

lost — The wireless router is offline or wireless has been disabled on the computer.

•Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

•Ensure that wireless is enabled on your computer.

•Re-establish your connection to the wireless router (see “Setting Up a Wireless Connection” on page 20).

•Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.

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Wired Connections

If the wired network connection is lost — The network cable is loose or damaged.

•Check the network cable to ensure it is plugged in and not damaged.

•The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

––Green — A good connection exists between a 10/100-Mbps network and the computer.

––Amber — A good connection exists between a 1000-Mbps network and the computer.

––Off — The computer is not detecting a physical connection to the network.

NOTE: The link integrity light on the network connector is only for a wired network connection. The link integrity light does not provide status for wireless connections.