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Dell W01C002 If the computer stops responding or a solid blue screen appears, Solving Problems

Models: W01C001 W01C002

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Solving Problems

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on the CD.

If the computer stops responding or a solid blue screen appears —

CAUTION: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system.

To run the Program Compatibility Wizard:

1.Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

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Dell W01C002, W01C001 setup guide If the computer stops responding or a solid blue screen appears, Solving Problems

Contents

INSPIRON SETUP GUIDEPage INSPIRON SETUP GUIDERegulatory model W01C series Regulatory type W01C001 W01C002 Notes, Cautions, and Warnings July 2010 P/N JMV0N Rev. A00Contents Using Your Inspiron OneSolving Problems Setting Up Your Inspiron OneFinding More Information and Resources Specifications Appendix ContentsUsing Support Tools Getting HelpBefore Setting Up Your Computer Setting Up Your Inspiron OneINSPIRON Setting Up Your Inspiron One Connect the Keyboard and MouseConnect the AC Adapter Setting Up Your Inspiron OneConnect the Network Cable Optional Setting Up Your Inspiron OneSetting Up Your Inspiron One A network connection is not required to complete this computer setup, but if you have an existing network or Internet connection that uses a cable connection such as a home cable modem or Ethernet jack, you can connect it nowAdjust the Computer Stand Setting Up Your Inspiron OneSet Up Using a Set-Top Box Set Up the TV Tuner OptionalSetting Up Your Inspiron One Setting Up Your Inspiron One 3. Connect the RF cable to the RF-out connector on your set-top box and to the antenna-in connector on your computer4. Turn on your computer Setting Up Your Inspiron One6. Follow the instructions on the screen Setting Up Your Inspiron One Set Up Using a TV/Digital Antenna Cable1 B-CAS card 3. Turn on your computer Setting Up Your Inspiron One5. Follow the instructions on the screen Press the Power Button Setting Up Your Inspiron OneSet Up the Operating System Microsoft WindowsUbuntu Setting Up Your Inspiron OneCreate System Recovery Media Recommended Setting Up Your Inspiron OneYou will require the following to create the system recovery media Dell DataSafe Local Backup4. Click Create Recovery Media 3. Click Start → All Programs→ Dell DataSafe Local BackupSetting Up Your Inspiron One Setting Up a Wired Connection Setting Up a Wireless ConnectionConnect to the Internet Optional 2. Click Start → Control PanelSetting Up Your Internet Connection 2. Click Start → Control PanelThe Connect to the Internet window appears Setting Up Your Inspiron OneThe Intel Wireless Display window appears Set Up Wireless Display OptionalSetting Up Your Inspiron One 7. Select Scan for available displays 2. Select Connect to Existing AdapterSetting Up Your Inspiron One The Intel Wireless Display window appearsUsing Your Inspiron One Right View Features1 Volume increase button - Press to increase the volume level 2 Volume decrease button - Press to decrease the volume levelUsing Your Inspiron One Left View Features Using Your Inspiron OneUsing Your Inspiron One 4 Brightness increase button optional - Press to increase the brightness level of the displayCAUTION Do not move the computer while playing or recording a disc Using the Optical DriveUsing Your Inspiron One Using Your Inspiron One 1 optical drive tray 2 spindle 3 disc 4 eject button1 2 3 4 5 6 Back View FeaturesUsing Your Inspiron One Using Your Inspiron One 2 Line-out connector - Connects to a powered speaker or sound system8 9 10 11 12 13 Using Your Inspiron OneUsing Your Inspiron One 8 S/PDIF connector optional - Connects to amplifiers, speakers, or TVs for digital audio output through optical digital cables1 2 3 4 Display FeaturesUsing Your Inspiron One Using Your Inspiron One 2 Camera - Built-in camera for video capture, conferencing, and chatDell Stage Using the Touch Screen OptionalUsing Your Inspiron One Shortcuts - Provides quick access to your frequently-used programs Using Your Inspiron OneTouch Screen Gestures Optional ZoomDwell FlickRotate ScrollUsing Your Inspiron One Software Features FastAccess Facial RecognitionStart → All Programs → FastAccess Productivity and CommunicationEntertainment and Multimedia Dell DataSafe Online BackupUsing Your Inspiron One Setting Dell DockAdd a Category Add an IconSolving Problems Touch Screen ProblemsSome or all multi-touch features are not working INSPIRONSolving Problems Start → Control panel→ Table PC Settings→ Display→ CalibrateTouch Screen Calibration If the touch screen starts losing its sensitivityBeep Codes Possible ProblemBeep Code Network Problems Wireless ConnectionsWired Connections If the wireless network connection isPower Problems Solving ProblemsSolving Problems If the power light is breathing amber - The computer is in sleep/standby mode or the display may not be respondingMemory Problems Lockups and Software ProblemsIf you receive an insufficient memory message If a program stops respondingIf the computer stops responding or a solid blue screen appears Solving ProblemsIf you have other software problems Solving ProblemsUsing Support Tools Dell Support CenterAssistance from Dell Technical About Your System SystemUsing Support Tools My Dell DownloadsSystem Messages 1. Go to DownloadStore.dell.com/mediaUsing Support Tools System fan failure - System fan has failed. Contact Dell see “Contacting Dell” on page 75 for assistance1. Click Start → Help and Support Hardware TroubleshooterUsing Support Tools Dell Diagnostics Starting Dell Diagnostics From Your Hard DriveNOTE The Drivers and Utilities disc may not ship with your computer Using Support ToolsIf PSA is invoked Do you want to continue? Recommended.”If PSA is not invoked Using Support ToolsStarting Dell Diagnostics From the Drivers and Utilities Disc 1. Insert the Drivers and Utilities discUsing Support Tools NOTE The Drivers and Utilities disc may not ship with your computer11. Remove the Drivers and Utilities disc Using Support Tools10. To exit the Dell Diagnostics and restart the computer, click Exit 5. Type 1 to start the CD menu and press Enter to proceedRestoring Your Operating System OptionOperating System disc INSPIRONStarting System Restore System RestoreRestoring Your Operating System Undoing the Last System Restore Dell DataSafe Local BackupRestoring Your Operating System Dell DataSafe Local Backup Basic Restoring Your Operating SystemUpgrading to Dell DataSafe Local Backup Professional 2. Click Upgrade Now5. Select Repair Your Computer Restoring Your Operating SystemSystem Recovery Media Restoring Your Operating SystemDell Factory Image Restore Restoring Your Operating SystemStarting Dell Factory Image Restore The System Recovery Options window appears3. Select Repair Your Computer The Confirm Data Deletion screen appearsGetting Help INSPIRONDellConnect Technical Support and Customer ServiceGetting Help Online Services Dell Support WebsitesDell Support E-mail Addresses Dell Marketing and Sales E-mail AddressesProduct Information Automated Order-Status ServiceGetting Help Returning Items for Repair Under Warranty or for Credit Getting HelpBefore You Call Locating Your Service Tag and Express Service CodeGetting Help Diagnostic Checklist Getting HelpContacting Dell Getting Helpthe Service Manual at Finding More Information and ResourcesIf you need to support.dell.comIf you need to Finding More Information and Resourcessupport.dell.com Specifications Computer ModelProcessor System ChipsetDrives MemoryAudio SpecificationsInternal Connectors External ConnectorsSpecifications VideoBattery CameraMedia Card Reader CommunicationsDisplay AC AdapterPhysical SpecificationsComputer Environment SpecificationsComputer Environment 40F to 149FMacrovision Product Notice AppendixINSPIRON Information for NOM, or Official Mexican Standard Only for Mexico AppendixImporter ElectricityIndex INSPIRONIndex worldwide 70 System Messages 53 system reinstall options TV tuner set upwarranty returns 72 Windows Program Compatibility Wizard 50 reinstall setup 17 wired network network cable, connecting 8 wireless displayPage 0JMV0NA00 Printed in the U.S.A