Dell W01C001, W01C002 My Dell Downloads, System Messages, Go to DownloadStore.dell.com/media

My Dell Downloads

NOTE: My Dell Downloads may not be available in all regions.

Some of the software pre-installed on your new Dell computer do not include a backup CD or DVD. This software is available on the My Dell Downloads website. From this website you can download available software for reinstallation or create your own backup media.

To register and use My Dell Downloads:

1.Go to DownloadStore.dell.com/media.

2.Follow the instructions on the screen to register and download the software.

3.Reinstall the software or create a backup media for future use.

Using Support Tools

System Messages

If your computer has an issue or error, it may display a system message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could contact Dell (see “Contacting Dell” on page 75) for assistance.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell (see “Contacting Dell” on page 75) for assistance.

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