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Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer.

Important Information

NOTE: Avoid using the touchscreen in dusty, hot, or humid environments.

NOTE: Sudden change in temperature may cause condensation on the inner surface of the glass screen, which will disappear after a short time and does not affect normal usage.

Diagnostic Power LED Codes

The power LED states are shown in the following table.

NOTE: The power LED can only serve as an indicator of the progress through the POST process. These LEDs do not indicate the problem that caused the POST routine to stop.

Power LED

Description

OFF

Power is off. LED is blank.

Blinking Amber

Initial state of LED at power up. Refer the following table for Blinking Amber Power LED

 

diagnostics suggestion and possible failures.

Solid Amber

Second state of the LED at power up. Indicates the POWER_GOOD signal is active.

Blinking White

System is in a low power state. Does not indicate a fault condition.

Solid White

The computer is in power-on state.

The power LED light blinking amber pattern will help you determine a few failures as shown below. The Amber LED blinking pattern is as follows: the pattern is 2 or 3 blinks followed by a short pause then X number of blinks up to 7. The repeated pattern has a long pause inserted in the middle. For example 2,3 = 2 amber blinks, short pause, 3 amber blinks followed by long pause then repeats.

Blinking Amber

Problem Description

Power LED

 

2,1

The motherboard may be faulty.

2,2

The motherboard, power supply or power supply cabling may be faulty.

2,3

The motherboard, memory or processor may be faulty.

2,4

The coin-cell battery may be faulty.

2,5

The system may be in recovery mode. Download and install the latest BIOS from

 

support.dell.com/support.

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Dell 9010, W04C owner manual Important Information Diagnostic Power LED Codes

9010, W04C specifications

The Dell W04C,9010 is a powerful and versatile workstation designed for professionals who demand high performance and reliability for their demanding tasks. Combining cutting-edge technology with a user-friendly design, this workstation is an ideal choice for industries such as engineering, 3D modeling, video editing, and scientific computing.

One of the main features of the Dell W04C,9010 is its processing power. It is equipped with the latest Intel Core or Xeon processors, which provide exceptional performance and multi-threading capabilities. This allows professionals to run multiple applications simultaneously without any lag, streamlining their workflow and enhancing productivity. With options for numerous cores and threads, users can choose a processor that best meets their specific needs.

In terms of graphics capabilities, the Dell W04C,9010 supports a range of high-performance GPUs, including NVIDIA and AMD options. These graphic cards offer remarkable rendering performance, making them suitable for graphic-intensive tasks such as 3D rendering, gaming, and complex visual simulations. With advanced technologies such as NVIDIA's RTX series, users benefit from real-time ray tracing and AI-assisted workflows, further improving their creative processes.

The workstation also boasts impressive memory and storage configurations. With support for up to 128GB of RAM or more, users can handle large datasets and resource-intensive applications effortlessly. Moreover, it features multiple storage options that include SSDs and HDDs, providing users with the flexibility to balance speed and capacity.

In terms of connectivity, the Dell W04C,9010 is equipped with an array of ports, including USB 3.1, USB-C, HDMI, and Ethernet options. This ensures seamless integration with various peripherals and networks, optimizing the overall user experience.

The Dell W04C,9010 is designed with cooling technologies that manage heat effectively, allowing for sustained performance even under heavy loads. Its sleek and durable chassis not only enhances aesthetics but also ensures longevity and reliability.

With its powerful hardware, advanced graphics capabilities, ample memory and storage options, and user-friendly design, the Dell W04C,9010 is an ideal workstation for professionals seeking high performance and reliability in their computing environment.