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Problem | Possible Solution |
|
|
No sound | 1 Ensure mute is not turned on. Pressing the Mute button on |
| the remote control turns the mute function on and off. |
| 2 If only certain TV channels do not have sound, then you need to |
| correct the Input Select menu in the OSD (see "Input Select |
| Menu" on page 24). |
| 3 Verify that the audio cables are firmly connected to both the |
| audio input connectors on your TV display and audio output |
| connectors on your devices. Ensure that the cable colors match |
| the connectors colors. |
| 4 Also, ensure that the audio cables are connected to the same |
| row as the video cables. See "About Your TV Display" on page 5 |
| for the location of the connectors. |
| 5 Reconnect the device using the same type of connector. For |
| example, if you are using the composite connector on the |
| bottom, try connecting the device to the composite connector |
| on the side of the TV display. See "About Your TV Display" on |
| page 5 for the location of the connectors. |
| After you connect the device, change the input source in the |
| OSD. See "Input Select Menu" on page 24 for more |
| information. |
| 6 Connect the device using a different connector. For example, |
| if you are experiencing the problem using a composite |
| connector, try using the component connector. |
| NOTE: To connect to a different connector, you need the |
| appropriate cables for that connector. See your device |
| documentation for a list of supported connections. |
| After you connect the device, change the input source in the |
| OSD. See "Input Select Menu" on page 24 for more |
| information. |
| 7 Test the device on a different TV. |
| 8 If you are using PIP/POP/PBP, ensure the proper Audio Source is |
| selected. Press Menu on your remote control, and select |
| PIP/POP/PBP. |
Double image or no image with DVD | Turn off the progressive scan on the DVD player. Your Dell™ |
| TV display offers |
| quality than the deinterlacer on your DVD player. For more |
| information about progressive scan on your DVD player, see the |
| documentation for your DVD player |
Picture is too dim or too bright | Update the color settings in the OSD. Press Menu on the remote |
| control and select Picture. |
34
Troubleshooting Your TV Display
