Problem

Possible Solution

 

 

The screen is not centered correctly

1 Update the size settings in the OSD. Press Menu on the remote

 

 

control and select Size.

 

2

Reset the original factory defaults. Press Menu on the remote

 

 

control, select Setup, and then select Factory Reset.

Screen has one or more lines

1 Check the aspect ratio settings in the OSD. Press the Menu

 

 

button on the remote control and select Size. For more

 

 

information on using the OSD, see "Using the On-Screen

 

 

Display" on page 23.

 

2

Ensure the proper source is selected in the Input Select menu.

 

 

See "Input Select Menu" on page 24 for more information.

 

3

Try connecting a different device. Ensure that you properly

 

 

connect the cables and update the input source in the OSD.

 

4

Update the size settings in the OSD. Press Menu on the remote

 

 

control and select Size.

 

5

Reset the original factory defaults. Press Menu on the remote

 

 

control, select Setup, and then select Factory Reset.

The side panel buttons do not work

Check the OSD to see if the buttons have been locked. Press

 

Menu on your remote control, select Setup.

 

Use the side panel buttons to unlock the OSD and side panel

 

buttons:

 

1

Press the Menu button.

 

 

A message appears stating that the OSD and buttons are locked.

 

2

While the message is on the screen, press the volume decrease

 

 

and channel up buttons on the side panel simultaneously.

 

 

A message appears stating that the OSD and buttons are

 

 

unlocked.

The picture is too small

1 Adjust the size settings. Press Menu on the remote control, and

 

 

select Size.

 

2

This may be a problem with your device. See the

 

 

documentation for the device.

 

 

 

Troubleshooting Your TV Display

35

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Image 35
Dell W1900 owner manual Problem Possible Solution