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ProblemPossible Solution
The picture is
2 Check the optimal resolution settings.
You may need to download a new video driver. For more information, go to support.dell.com.
| NOTE: Some older video cards may not support the resolution | |
| settings for the TV display. | |
No audio | 1 Ensure the green audio cable is connected to audio connector | |
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| on the TV display and on the computer. For the location of the |
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| connector on the TV display, see "Using the VGA Connector" on |
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| page 17. See your computer documentation for the location of |
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| connectors on your computer. |
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| Do not connect the audio cable to the headphone jack. |
| 2 | Ensure the volume on the computer is not muted. |
| 3 | Verify that sound on your computer is working by checking the |
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| speakers. See your computer documentation for information on |
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| troubleshooting your computer. |
| 4 | Disconnect the TV display from the computer and test to see if |
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| the TV display volume works. |
PIP/POP/PBP not working | 1 Ensure the settings in the OSD are properly set. Press Menu to | |
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| enter the OSD, and select PIP/POP/PBP. |
| 2 | Swap the video and audio source. |
No video | NOTE: If you see a | |
| your video card or you are using the wrong input source. | |
| 1 | Ensure the TV display is turned on. |
| 2 | Verify that all the cables are properly connected to the TV |
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| display, including the power cable. |
| 3 | Check to see if there is a blue or amber light on the lower, |
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| TV display is on. An amber light, means the TV display is in |
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| power save mode. |
| 4 | Ensure VGA is selected in the Input Select menu. See "Input |
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| Select Menu" on page 24 for more information. |
| 5 | Reconnect the computer. |
| 6 | Connect another device that you know is working properly. |
| 7 | Reset the original factory defaults. Press Menu on the remote |
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| control, select Setup, and then select Factory Reset. |
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Troubleshooting Your TV Display
