Dell X2956 manual When to Use the Dell Diagnostics, Located in the Product Information Guide

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Setting Up Your Computer" on page 10 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Enter system setup, review your computer’s configuration information, and ensure that the device you want to test is displayed in system setup and is active. For information on system setup, see your online User’s Guide.

Start the Dell Diagnostics from either your hard drive (see "Starting the Dell Diagnostics From Your Hard Drive" on page 19) or from the Drivers and Utilities CD (also known as the ResourceCD —see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 19).

Starting the Dell Diagnostics From Your Hard Drive

1Turn on (or restart) your computer.

2When the DELL™ logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 19.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. For information on shutting down your computer, see your online User’s Guide.

3When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 20).

Starting the Dell Diagnostics From the Drivers and Utilities CD

1Insert the Drivers and Utilities CD.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

Quick Reference Guide

19