Dell X2956 manual Running the Dell IDE Hard Drive Diagnostics, Windows XP

Running the Dell™ IDE Hard Drive Diagnostics

The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure.

1Turn on your computer (if your computer is already on, restart it).

2When F2 = Setup appears in the upper-right corner of the screen, press <Ctrl><Alt><D>.

3Follow the instructions on the screen.

If a failure is reported, see "Hard Drive Problems" in your User’s Guide.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. In the Microsoft® Windows® 2000 operating system, you can also use Device Manager to resolve incompatibilities.

Windows XP

To resolve incompatibilities using the Hardware Troubleshooter:

1Click the Start button and click Help and Support.

2Type hardware troubleshooter in the Search field and click the arrow to start the search.

3Click Hardware Troubleshooter in the Search Results list.

4In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.

Windows 2000

To resolve incompatibilities using Device Manager:

1Click the Start button, point to Settings, and then click Control Panel.

2In the Control Panel window, double-click System.

3Click the Hardware tab.

4Click Device Manager.

5Click View and click Resources by connection.

6Double-clickInterrupt request (IRQ).

Incorrectly configured devices are indicated by a yellow exclamation point (!) or a red X if the device has been disabled.

Quick Reference Guide

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