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Power Supply Light

Light

PSU State

Description

Troubleshooting

State

 

 

 

 

 

 

 

Off

No AC, or a fault

Indicates that the power supply is not receiving power

Ensure that the electrical outlet is

 

condition occurred

from an electrical outlet, OR that the power supply

working by testing it with another

 

 

shut down due to a fault condition.

device, such as a lamp.

 

 

 

Verify that the AC power cable

 

 

 

connection is properly seated in the

 

 

 

power supply. If necessary, reseat the

 

 

 

AC cable connection at the power

 

 

 

supply.

 

 

 

Disconnect the AC power cable

 

 

 

from the power supply and the DC

 

 

 

cable from the computer for at least

 

 

 

10 seconds. Reattach the AC power

 

 

 

cable to the power supply. The light

 

 

 

on the power supply should turn

 

 

 

yellow. Reattach the DC cable to the

 

 

 

computer. The light on the power

 

 

 

supply should turn green.

 

 

 

 

Yellow

AC present/no load

Indicates that the power supply is attached to working

Verify that the power supply is

 

 

electrical outlet but not connected to the computer.

completely plugged in to the

 

 

 

computer and the retention latch is

 

 

 

engaged. Reseat the connection if

 

 

 

necessary.

 

 

 

 

Green

AC present/power to

Indicates that the power supply is receiving power

Check the power button light and

 

load

from the electrical outlet and is properly connected to

see "System Lights" on page 22.

 

 

the computer.

 

System Lights

Your power button light and hard-drive light may indicate a computer problem.

Power Light

Problem Description

Suggested Resolution

 

 

 

Solid green power

An integrated system board device may

Check "Diagnostic Lights" on page 23 to see if the

light and no beep

be faulty.

specific problem is identified. If the problem is not

code but the

 

identified, contact Dell for technical assistance.

computer locks up

 

 

during POST

 

 

22

Quick Reference Guide

Page 22
Image 22
Dell X2956 manual Power Supply Light, System Lights, Light PSU State Description Troubleshooting