Return to Cover Page | Overview | Getting Ready | Printing | Appendices | |||
| Troubleshooting |
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| Î Check that you are using the correct combination of paper, paper | |||
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| cassette and ink cassette. |
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| This section has solutions for when the printer does not operate | Î Is the printer connected to more than one device at once? | |||||
| as expected or an error symbol is displayed. |
| Do not connect simultaneously to a camera, memory card or | ||||
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| computer. |
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| You Think There is a Problem |
| Î Is there paper in the paper cassette? Is the paper cassette inserted all | ||||
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| the way in? |
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| If the solutions below do not remedy your problem, contact the retail |
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| Î Is the ink cassette inserted all the way in? |
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| outlet or a Canon customer support center. |
| Î Is the ink sheet slack? |
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| Problems with the Main Printer Unit and Power |
| Î Are you using the number of paper sheets indicated? | ||||
| Q Power will not turn on. |
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| Î Were the perforated portions of the paper folded over or separated | |||
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| before printing? |
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| Î The printer will temporarily stop when it exceeds a certain | ||||
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| temperature. This is not a malfunction. Wait until the temperature | ||
| Î Has the plug come out of the power outlet? (p. 8) |
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| Î Is the connector of the compact power adapter securely connected | drops and the printer resumes. The following may cause | |||||
| overheating. |
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| to the printer’s DC IN terminal? (p. 8) |
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| • Continuous printing |
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| Î Did you try pressing the power button for a long moment? (p. 5) |
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| • High ambient temperature |
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| Î Battery Pack |
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| • Vent on rear of printer has been obstructed, raising the internal | |||
| • | Is the battery sufficiently charged? |
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| temperature of the printer. |
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| • | When installing it, did you press on the battery until it clicked | A message will appear on the computer display if you are connected | ||||
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| into place? (p. 36) |
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| to a computer when this happens, but you should wait until printing | |||
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| resumes without cancelling the print. |
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| Printing Problems |
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| Î Printing from Memory Cards |
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| Q Cannot Print |
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| • Is the memory card inserted all the way into the slot with the | ||
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| label facing upward? |
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| • Do the images conform to the Design rule for Camera File | |||
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| Î Is the printer power turned on? (p. 5) |
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| system? |
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ÎIs the ink cassette empty? Replace the ink cassette.
Troubleshooting | Tasks and Index | 44 | Back | Next |
