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Error Symbols
When the printer encounters some kind of problem, a symbol appears in the LCD monitor to indicate the error type. Take the action recommended for the error symbol. Error messages will also display in a camera’s LCD monitor when the camera is connected to the printer.
Cannot Display Image
•The image thumbnail (a tiny image included for checking the image) may not be included with the image data. In this case, the image data still is printed.
•The image file may be corrupted. In this case, the image cannot be printed.
No Images on Memory Card
•Check to see if a memory card is in the printer.
•Check to see if the memory card is properly inserted all the way into the slot.
•Check to see whether there are any images on the memory card.
Cannot Read Image
•You attempted to print the following type of image.
•Image shot on another camera or as another data type
•Image downloaded to and edited on a computer
•Image exceeding the 8,000 x 6,000 pixel limits
•Image with corrupted data
•Press the Print/Stop button to return to the prior screen.
Paper Error/No Paper
•Confirm that the paper cassette is firmly inserted all the way into the printer.
•Confirm that there is paper in the paper cassette.
•If the paper is not feeding correctly into the printer, remove
the paper cassette as well as any paper left in the printer.
•Check to see if there is any paper in the paper cassette of a size that cannot be printed.
Paper Jam
•Turn the power off and then back on.
•Contact a customer support center if the paper will not come out even when the power is turned back on.
No Ink
•Confirm that the ink cassette is inserted.
•If the ink cassette is spent, replace it with a new one.
•Check the paper and ink combination for a mismatch.
Ink cassette and paper stock are mismatched
•Make sure the ink cassette and paper stock are not mismatched.
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