The PC Does Not Recognize the Scanner
(Connecting via SCSI)
The following are possible causes of the PC failing to recognize the scanner. Check each possible cause.
Cause | The scanner is not connected correctly. |
Remedy | Make sure that the scanner and the computer are correctly |
| connected. (See p. 21.) |
|
|
Cause | The SCSI card is not correctly installed in the PC. |
Remedy | Refer to the manual for the SCSI card and the computer and |
| install the SCSI card to the computer correctly. |
| Alternatively, check the following things, depending on your |
| operating system. |
| Windows 98SE/ME |
| Click [Start] - [Settings] - [Control Panel] - [System] - |
| [Device Manager], and make sure that no “x” or “!” symbol |
| appears next to the SCSI Controller entry. If either of these |
| symbols is displayed, refer to the instruction manual for the SCSI |
| card and make the SCSI card settings again. |
| Windows NT 4.0 Workstation |
| Click [Start] - [Settings] - [Control Panel] - [SCSI Adapter], and |
| make sure that the system recognizes the SCSI card properly. If |
| the system dose not recognize the SCSI card properly, refer to the |
| instruction manual for the SCSI card and make the SCSI card |
| settings again. |
| Windows 2000 Professional |
| Click [Start] - [Settings] - [Control Panel] - [System] - |
| [Hardware] - [Device Manager], and make sure that no “x” or “!” |
| symbol appears next to the SCSI Controller entry. If either of |
| these symbols is displayed, refer to the instruction manual for the |
| SCSI card and make the SCSI card settings again. |
| Windows XP |
| Click [Start] - [Control Panel] - [System] - [Hardware] - [Device |
| Manager], and make sure that no “x” or “!” symbol appears next |
| to the SCSI Controller entry. If either of these symbols appears, |
| refer to the instruction manual for the SCSI card and reconfigure |
| the SCSI card. |
|
|
82Troubleshooting