Denon DVP-602CI Troubleshooting

Troubleshooting

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owner’s manual?

3.Are the other components operating properly?

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom	Cause	Countermeasure					Page
Power does not	• Connection of the power cord is	• Check that the power plugs are					14
turn on, or turns	faulty.	securely inserted into the DVP-
off directly after it		602CI’s AC inlet and the wall
was turned on.		power outlet.
Display is off.	• The “Dimmer” setting is set to	• Set to	something other			than	20
	“OFF”.	“OFF”.
Power turns off	• Set is damaged.	• Turn off the power and contact a					–
suddenly and		DENON service center.
power indicator
flashes red.
GRemote Control UnitH
Symptom	Cause	Countermeasure					Page
Set does not work	• Batteries are worn.	• Replace with new batteries.					3
properly when	• You are operating outside of the	• Operate within		the	specified		3
remote control	specified range.	range.
unit operated.	• Obstacle between main unit and	• Remove the obstacle.					3
	remote control unit.
	• The batteries are not inserted in	• Insert	the batteries		in	the	3
	the proper direction, as indicated	proper	direction,	following		the
	by the polarity marks in the	polarity marks in the battery
	battery compartment.	compartment.
	• The remote control unit is not set	• Reset the remote control unit.					26
	for use with the DVP-602CI.

GAudioH

Symptom		Cause				Countermeasure					Page
No sound is	• The	player’s OPTICAL			output	• Set the		player’s	OPTICAL		–
output from	is not set to a sound format					output to a sound format (PCM)
the monitor or	supported by the TV.					supported by the TV.
AV amplifier	• The	DVP-602CI’s	“Resolution”			• Change	the	“Resolution” to		a	22, 27
connected	is set to 480p/576p, VGA, SVGA,					setting	other than 480p/576p,
with HDMI	XGA.					VGA, SVGA, XGA.
connections.	• The	DVP-602CI's		“Optical”		• Match the “Optical” setting to					22
	setting is wrong.					the input terminal.
GVideoH
Symptom		Cause				Countermeasure					Page
The on-screen	• The format of the GUI and TV					• Match the format of the GUI and					20
display does not	(NTSC or PAL) do not match.					TV.
appear.
No picture	• The	connections	between the			• Check the connections.					9 ~ 12
appears.	DVP-602CI and monitor are
	faulty.
	• The	monitor’s input		setting is		• Set properly.					–
	wrong.
No picture	• The	connections	to	the HDMI		• Check the connections.					9 ~ 12
appears	connectors are faulty.
with HDMI	• The	monitor is not		compatible		• Connect	a	monitor	that	is	9
connections.	with	copyright		protection		compatible		with	copyright
	(HDCP).					protection (HDCP).
	• The HDMI format of the player					• Match the HDMI format of the					–
	and monitor do not match.					player and monitor.
GNetworkH
Symptom		Cause				Countermeasure					Page
Server is not	• The	computer’s	or		router’s	• Check the computer’s or router’s					–
found, or it is	firewall is activated.					firewall settings.
not possible to	• Computer’s power is not turned					• Turn on the power.					–
connect to the	on.
server.	• Server is not running.					• Launch the server.					–
	• Set’s IP address is wrong.					• Check the set’s IP address.					19

Specifications Troubleshooting Information Playback Setup Connections Started Getting

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