TROUBLESHOOTING

23

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 21) or replace burner

 

 

 

 

orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural

 

 

 

 

gas company

 

 

 

 

 

Delayed ignition of burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural

 

2.

Burner orifice clogged

 

gas company

 

 

 

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 21) or replace burner

 

 

 

 

orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 21) or replace burner

 

 

 

 

orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 21)

 

2.

Gas regulator defective

2.

Replace gas regulator

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

propane/LP or natural gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 21) or replace burner

 

 

 

 

orifice

 

 

 

 

 

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

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Desa CCL3924NA, CCL3018PTA, CCL3930NTB, CCL3930PTB, CCL3924PTA, CCL3924NTA, CCL3924PA, CCL3018PA, CCL3018NTA Maintenance