Cleaning and Maintenance
Continued
Cleaning or Replacing back screen (Glass)
1.The glass is cleaned in the factory during assembly. During shipment, installation, handling, etc. glass surface may collect dust particles. These can be removed by buffing lightly with a clean damp cloth
(water only). Glass should be completely dried with a lint free cloth or paper towel.
2.In the event of glass breakage, vacuum all remaining glass pieces with a shop vac. DO
NOT VACUUM WHILE PIECES ARE HOT.
Replace glass only with replacement part specifically for this heater. Never substitute material. Only fully tempered soda lime safety glass may be used on this heater.
3.To access glass to clean or replace, fol- low steps 1 and 7 under Replacing Flame Generation LED, page 11. Set aside bot- tom panel.
4.Using gloves, gently remove glass panel by sliding it toward you. There is a rubber bumper on each corner of glass.
5.Clean glass as instructed in step 1 or replace glass.
6.Using gloves, reinstall glass by gently sliding, smooth side toward fireplace front, into brackets on either side that hold glass in place.
7.Replace log base.
8.Follow steps 11 and 14 under Replacing Flame Generation LED, page 11.
Technical Service
You may have further questions about instal- lation, operation or troubleshooting. If so, contact DESA Heating Products’ Technical Service Department at
You can also visit DESA Heating Products’ technical services web site at www.desatech.com.
Replacement Parts
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products’ Technical Ser- vice Department at
When calling DESA Heating Products, have ready
•your name
•your address
•DESA (distributor) model number and serial number of your heater
•how heater was malfunctioning
•purchase date
Usually, we will ask you to return the part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products at
When calling DESA Heating Products, have ready
•DESA model number of your heater
•the replacement part number
12 | www.desatech.com |
