Troubleshooting
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
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Fireplace produces unwanted | 1. | Heater burning vapors from paint, | 1. | Open window to ventilate | |
odors |
| hair spray, glues, cleaners, chemi- |
| room. Stop using odor caus- | |
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| cals, new carpet, etc. (See IM- |
| ing products while heater is | |
| 2. | PORTANT statement above) | 2. | running | |
| Low fuel supply (propane/LP | Refill supply tank (propane/LP | |||
| 3. | only) | 3. | only) | |
| Gas leak. See Warning | Locate and correct all leaks | |||
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| statement at top of page |
| (see Checking Gas Connec- | |
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| tions, page 15) | |
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Fireplace shuts off in use (ODS | 1. | Not enough fresh air is avail- | 1. | Open window and/or door for | |
operates) | 2. | able | 2. | ventilation | |
| Low line pressure | Contact local natural or pro- | |||
| 3. | ODS/pilot is partially | 3. | pane/LP gas company | |
| Clean ODS/pilot (see Cleaning | ||||
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| clogged |
| and Maintenance, page 24) | |
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Gas odor even when control | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks | |
knob is in OFF position |
| statement at top of page |
| (see Checking Gas Connec- | |
| 2. | Control valve or gas control | 2. | tions, page 15) | |
| Replace control valve or gas | ||||
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| defective |
| control | |
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Gas odor during combustion | 1. | Foreign matter between con- | 1. | Take apart gas tubing and | |
| 2. | trol valve and burner | 2. | remove foreign matter | |
| Gas leak. See Warning | Locate and correct all leaks | |||
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| statement at top of page |
| (see Checking Gas Connec- | |
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| tions, page 15) | |
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Dark residue on logs inside | 1. | Improper log placement | 1. | Properly locate logs (see In- | |
of their fireplace Note: After | 2. | Drafts or other air currents | 2. | stalling Logs, page 16) | |
removing all causes of residue | Eliminate source of drafts | ||||
deposits, completely clean fire- | 3. | affecting flame pattern | 3. | around heater | |
place and appliance off residue | Air holes at burner inlet | Clean out air holes at burner | |||
before reusing appliance |
| blocked |
| inlet. Periodically repeat as | |
| 4. | Burner flame holes blocked | 4. | needed | |
| Remove blockage | ||||
28 | www.desatech.com |
