Troubleshooting
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
|
| ||
|
|
|
|
| ||
Heater produces a whistling | 1. Turning control knob to HI | 1. | Turn control knob to LO | |||
noise when burner is lit |
| position when burner is cold |
| position and let warm up for | ||
| 2. | Air in gas line | 2. | a minute |
|
|
| Operate burner until air is re- | |||||
|
|
|
| moved from line. Have gas line | ||
| 3. | Air passageways on heater | 3. | checked by local gas company | ||
| Observe minimum installation | |||||
| 4. | blocked | 4. | clearances (see page 8) | ||
| Dirty or partially clogged | Clean burner (see | Cleaning | |||
|
| burner orifice |
| and Maintenance, | page 16) | |
|
|
|
| or replace burner orifice | ||
|
|
|
|
| ||
Dark residue on logs or inside | 1. Improper log placement | 1. | Properly locate logs (see In- | |||
of fireplace | 2. | Drafts or other air currents | 2. | stalling Logs, page 11) | ||
| Eliminate source of drafts | |||||
| 3. | affecting flame pattern | 3. | around heater |
|
|
| Air holes at burner inlet | Clean out air holes at burner | ||||
|
| blocked |
| inlet. Periodically repeat as | ||
| 4. | Burner flame holes blocked | 4. | needed |
|
|
| Remove blockage or replace | |||||
|
|
|
| burner |
|
|
|
|
|
|
| ||
White powder residue forming | 1. When heated, vapors from | 1. | Turn heater off when using | |||
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet | ||
walls or furniture |
| cleaners, etc. may turn into |
| cleaners or similar products | ||
|
| white powder residue |
|
|
|
|
|
|
|
|
| ||
Heater produces a clicking/tick- | 1. Metal expanding while heating | 1. | This is normal with most heat- | |||
ing noise just after burner is lit |
| or contracting while cooling |
| ers. If noise is excessive, contact | ||
or shut off |
|
|
| qualified service person | ||
20 | www.desatech.com |
