TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
When ignitor button is pressed, | 1. Ignitor electrode not con- | 1. | Reconnect ignitor cable | |
there is no spark at ODS/pilot |
| nected to ignitor cable |
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| 2. | Ignitor cable pinched or wet | 2. | Free ignitor cable if pinched |
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| by any metal or tubing. Keep |
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| ignitor cable dry |
| 3. | Broken ignitor cable | 3. | Replace ignitor cable |
| 4. | Bad piezo ignitor | 4. | Replace piezo ignitor |
| 5. | Ignitor electrode broken | 5. | Replace pilot assembly |
| 6. | Ignitor electrode positioned | 6. | Replace pilot assembly |
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| wrong |
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When ignitor button is pressed, there is spark at ODS/pilot but no ignition
1.Gas supply turned off or equip- ment shutoff valve closed
2.Control knob not in PILOT position
3.Control knob not pressed in while in PILOT position
4.Air in gas lines when installed
5.ODS/pilot is clogged
6.Gas regulator setting is not correct
7.Depleted gas supply (propane/ LP only)
1.Turn on gas supply or open equipment shutoff valve
2.Turn control knob to PILOT position
3.Press in control knob while in PILOT position
4.Continue holding down con- trol knob. Repeat igniting op- eration until air is removed
5.Clean ODS/pilot (see Cleaning and Maintenance, page 18) or replace ODS/pilot assembly
6.Replace gas control
7.Contact local propane/LP gas company
ODS/pilot lights but flame goes | 1. Control knob not fully pressed in | 1. | Press in control knob fully | |
out when control knob is re- | 2. Control knob not pressed in | 2. | After ODS/pilot lights, keep con- | |
leased |
| long enough |
| trol knob pressed in 30 seconds |
| 3. | Equipment shutoff valve not | 3. | Fully open equipment shutoff |
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| fully open |
| valve |
| 4. | Pilot flame not touching ther- | 4. | A) Contact local propane/LP |
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| mocouple, which allows ther- |
| or natural gas company |
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| mocouple to cool, causing pi- |
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| lot flame to go out. This prob- |
| B) Clean ODS/pilot (see |
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| lem could be caused by one or |
| Cleaning and Maintenance, |
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| both of the following: |
| page 18) or replace ODS/pi- |
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| A) Low gas pressure |
| lot assembly |
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| B) Dirty or partially clogged |
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| ODS/pilot |
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| 5. | Thermocouple connection | 5. | Hand tighten until snug, then |
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| loose at control valve |
| tighten 1/4 turn more |
| 6. | Thermocouple damaged | 6. | Replace pilot assembly |
| 7. | Control valve damaged | 7. | Replace control valve |
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