Manuals / Canon / Photography / Photo Printer

Canon iP4700 manual Troubleshooting, 354 of 437 pages

Models: iP4700

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Troubleshooting

Page 354 of 437 pages

Advanced Guide > Troubleshooting

Troubleshooting

If an Error Occurs

The Printer Cannot Be Powered On

Alarm Lamp Flashes Orange

Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately

Cannot Install the Printer Driver

Cannot Connect to Computer Properly

Print Results Not Satisfactory

Printing Does Not Start

Printing Stops Before It Is Completed

Printer Moves But Ink Is Not Ejected

Printing Speed Is Not as Fast as Expected

Print Head Holder Does Not Move to the Position for Replacing

Paper Does Not Feed Properly

Paper Does Not Feed from the Paper Source Specified in the Printer Driver

Paper Jams

Message Appears on the Computer Screen

Cannot Print Properly with Automatic Duplex Printing

For Windows Users

Error Message Appears on a PictBridge Compliant Device

FAQs

If You Cannot Resolve the Problem

Instructions for Use (Printer Driver)

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Canon iP4700 manual Troubleshooting, 354 of 437 pages

Contents

Canon iP4700 series On-screen Manual 1 of 437 pages Contents IP4700 series Basic Guide 2 of 437 pagesOverview of the Printer Overview of the Printer 3 of 437 pagesFront View Main Components 4 of 437 pagesTop Cover Auto power on/off feature Main Components 5 of 437 pagesRear View Inside ViewMain Components 6 of 437 pages Main Components 7 of 437 pages Print Head HolderPrinting Printing 8 of 437 pagesPrinting Photos Easy-PhotoPrint EX 9 of 437 pages Start Easy-PhotoPrint EX, and select Photo PrintLoad paper Click Photo Print Printing Photos Easy-PhotoPrint EX10 of 437 pages Select the folder in which images are saved11 of 437 pages Make sure that your printers name is selected in PrinterSelect the loaded paper 12 of 437 pages Click PrintCreating Your Own Prints Using Various Functions of Easy-PhotoPrint EXUsing Various Functions of Easy-PhotoPrint EX Correcting ImagesMake sure that your printers name is selected Printing Documents Windows14 of 437 pages Click Preferences or PropertiesMake sure of the displayed settings Select Business Document in Commonly Used SettingsSpecify the required print settings 15 of 437 pages16 of 437 pages Start printingFor Mac OS X Printing Documents Macintosh17 of 437 pages 18 of 437 pages Select the page size of the loaded paper in Paper SizeSelect the print quality in Print Quality Specify the page size For Mac OS X v.10.4.x or Mac OS X19 of 437 pages Make sure that your printers name is selected in Format for20 of 437 pages Make sure that your printers name is selected in Printer21 of 437 pages Other Usages 22 of 437 pagesPrinting Photos from a PictBridge Compliant Device 23 of 437 pagesUseful Software Applications 24 of 437 pagesEasy-WebPrint EX 25 of 437 pagesInstalling Easy-WebPrint EX 26 of 437 pagesLoading Paper 27 of 437 pagesLoading Photo Paper in the Rear Tray Paper Source to Load PaperLoading Plain Paper in the Cassette 28 of 437 pages29 of 437 pages 30 of 437 pages Loading Paper in the CassetteLoading Paper in the Cassette Prepare paper31 of 437 pages 32 of 437 pages Set the Cover on the CassetteInsert the Cassette into the printer 33 of 437 pages Loading Paper in the Rear Tray Loading Paper in the Rear TrayLoading Photo Paper 34 of 437 pagesLoading Envelopes 35 of 437 pagesPrepare envelopes 36 of 437 pages Load envelopes Open the Paper Support, and pull it outSpecify the settings in the printer driver 37 of 437 pagesMedia Types You Can Use Media Types You Can UseMedia Types 38 of 437 pagesSizes 39 of 437 pagesPaper Weight 40 of 437 pagesMedia Types You Cannot Use Media Types You Cannot Use41 of 437 pages Routine Maintenance 42 of 437 pagesReplacing Procedure Replacing an Ink Tank43 of 437 pages 44 of 437 pages Remove the ink tank with the lamp flashing fast45 of 437 pages 46 of 437 pages PlaceClose the Top Cover 47 of 437 pages Checking the Ink StatusPage 48 of 437 pages Checking the Ink StatusWith the Ink Lamps Check the ink lampsWith the Computer Screen Checking the Ink Status49 of 437 pages 50 of 437 pages When Printing Becomes Faint or Colors Are Incorrect 51 of 437 pages52 of 437 pages 53 of 437 pages Printing the Nozzle Check PatternPrinting the Nozzle Check Pattern Print the nozzle check patternExamine the nozzle check pattern 54 of 437 pagesConfirm the displayed message and click Print Check Pattern Select Test Print in the pop-up menu55 of 437 pages 56 of 437 pages Examining the Nozzle Check PatternExamining the Nozzle Check Pattern Take the appropriate action57 of 437 pages CassetteCleaning the Print Head 59 of 437 pages Cleaning the Print HeadSelect the ink group to clean Click Execute60 of 437 pages Open the Canon IJ Printer Utility61 of 437 pages Cleaning the Print Head Deeply Cleaning the Print Head DeeplyCleaning the Print Head Deeply 63 of 437 pagesConfirm the displayed message and click OK 64 of 437 pages Click OK65 of 437 pages Aligning the Print Head Aligning the Print Head66 of 437 pages Open the printer driver setup window 67 of 437 pages68 of 437 pages Open the Canon IJ Printer Utility69 of 437 pages Cleaning the Paper Feed Roller 70 of 437 pages71 of 437 pages When the completion message appears, click OKClean the Paper Feed Roller without paper Confirm the displayed message, and click OK72 of 437 pages Open the Canon IJ Printer Utility73 of 437 pages Cleaning the Pad in the Cassette Clean the Pad a sideways with a moistened cotton swab74 of 437 pages Opening the Canon IJ Printer Utility Macintosh Opening the Printer Driver Setup Window WindowsOpening the Maintenance Screens 75 of 437 pages76 of 437 pages Click UtilityAppendix 77 of 437 pagesLegal Limitations on Use of Your Product and Use of Images 78 of 437 pagesTips on How to Use Your Printer Why does the printer have two black ink tanks?Ink lamp informs you when ink is running low Does black-and-white printing use color ink?Is the paper loaded in the correct orientation? Tip! Check how to load the paper correctlyIs the inside of the printer smeared with ink? Is the paper curled?Tip! Carefully choose the area to place the printer Follow the procedure below to disconnect the power plugTip! Do not place any object on the Top Cover Print periodicallyAlarm lamp is flashing orange Lamp on the printer is flashing What can I do?82 of 437 pages IP4700 series Advanced Guide 83 of 437 pagesPrinting from a Computer 84 of 437 pages Troubleshooting 85 of 437 pagesPrinting Photographs Directly from a Compliant Device 86 of 437 pages Using Easy-PhotoPrint EX About Solution Menu 87 of 437 pagesHow to Use This Manual How to Use This Manual88 of 437 pages Operating the Contents Pane Operating the Explanation Window Operating the Explanation Window90 of 437 pages Printing This Manual Printing This Manual91 of 437 pages Click Start Printing 92 of 437 pagesFrom Select Target, select Current Document From Select Target, select Selected DocumentsFrom Select Target, select My Manual 93 of 437 pagesFrom Select Target, select All Documents Print My Manual94 of 437 pages Using Keywords to Find a Document Using Keywords to Find a Document95 of 437 pages Documents Containing Perfect Match 96 of 437 pagesDisplay the document that you want to read Documents Containing All Keywords97 of 437 pages Registering Documents to My ManualRegistering Documents to My Manual Display the document98 of 437 pages Display My ManualSymbols Used in This Document Symbols Used in This Document99 of 437 pages Trademarks 100 of 437 pagesExif Print Printing from a Computer Printing from a Computer101 of 437 pages Printing with the Bundled Application Software Printing with the Bundled Application Software102 of 437 pages 103 of 437 pages What Is Easy-PhotoPrint EX?What Is Easy-PhotoPrint EX? About Exif Print104 of 437 pages Supported Image File Formats ExtensionsFile Formats Extensions Supported by Easy-PhotoPrint EX 105 of 437 pages Printing Photos Printing Photos106 of 437 pages 107 of 437 pages Starting Easy-PhotoPrint EX Starting Easy-PhotoPrint EX108 of 437 pages 109 of 437 pages Selecting a PhotoSelecting a Photo Click Photo Print from Menu110 of 437 pages Selecting the Paper Selecting the Paper111 of 437 pages 112 of 437 pages PrintingPrinting Click Layout/Print113 of 437 pages MenuCreating an Album Creating an Album114 of 437 pages 115 of 437 pages Starting Easy-PhotoPrint EX 116 of 437 pagesSelecting the Paper and Layout Set the following items in the General Settings sectionSelecting the Paper and Layout 117 of 437 pages118 of 437 pages If you want to change the layout, click LayoutIf you want to change the background, click Background 119 of 437 pages Click Select Images120 of 437 pages 121 of 437 pages EditingEditing Click Edit122 of 437 pages Click Print Settings 123 of 437 pages124 of 437 pages Click PrintPrinting a DVD/CD Printing a DVD/CD125 of 437 pages Printing Calendars Printing Calendars126 of 437 pages Questions and Answers 127 of 437 pagesStarting Easy-PhotoPrint EX 128 of 437 pages129 of 437 pages Click Calendar from MenuSelect a layout for Design 130 of 437 pages Selecting a Photo 131 of 437 pages132 of 437 pages Edit the calendar if necessary133 of 437 pages Printing 134 of 437 pages135 of 437 pages Printing Stickers Printing Stickers136 of 437 pages Starting Easy-PhotoPrint EX 137 of 437 pages138 of 437 pages Click Stickers from MenuSelecting a Photo 139 of 437 pages140 of 437 pages Edit the stickers if necessaryPrinting 141 of 437 pages142 of 437 pages Printing Layout Printing Layout143 of 437 pages Starting Easy-PhotoPrint EX 144 of 437 pages145 of 437 pages Select a layout from LayoutsClick Layout Print from Menu Selecting a Photo 146 of 437 pages147 of 437 pages Edit the layout if necessaryPrinting 148 of 437 pages149 of 437 pages Correcting and Enhancing Photos Correcting and Enhancing Photos150 of 437 pages 151 of 437 pages Using the Auto Photo Fix Function Using the Auto Photo Fix Function152 of 437 pages 153 of 437 pages Click ExitClick Save Selected Image or Save All Corrected Images Using the Red-Eye Correction Function Using the Red-Eye Correction Function154 of 437 pages Click Red-Eye Correction 155 of 437 pagesClick Red-Eye Correction Click OK Make sure that Auto is selected156 of 437 pages Click Save Selected Image or Save All Corrected ImagesUsing the Face Brightener Function Using the Face Brightener Function157 of 437 pages 158 of 437 pages Click Face BrightenerUsing the Face Sharpener Function Using the Face Sharpener Function159 of 437 pages 160 of 437 pages Click Face Sharpener161 of 437 pages Click Save Selected Image or Save All Corrected Images162 of 437 pages Using the Digital Face Smoothing FunctionUsing the Digital Face Smoothing Function Auto EnhancementImage 163 of 437 pagesClick Digital Face Smoothing Manual Enhancement164 of 437 pages Click Save Selected Image or Save All Corrected Images165 of 437 pages Using the Blemish Remover FunctionUsing the Blemish Remover Function Click Blemish Remover166 of 437 pages Adjusting Images Adjusting Images167 of 437 pages 168 of 437 pages 169 of 437 pages Correct/Enhance Images WindowCorrect/Enhance Images Window 1Toolbar170 of 437 pages 2Task AreaPrioritize Exif Info 171 of 437 pages 172 of 437 pages 173 of 437 pages Face BrightenerBlemish Remover 174 of 437 pages Questions and Answers Questions and Answers175 of 437 pages How Can I Move or Copy the Saved File? How Can I Move or Copy the Saved File?176 of 437 pages 177 of 437 pages How Do I Print with Even Margins? How Do I Print with Even Margins?178 of 437 pages What Is C1 or C4? What Is C1 or C4?179 of 437 pages Photo Print Settings Photo Print Settings180 of 437 pages 181 of 437 pages Printing on a DVD/CDPrinting on a DVD/CD Select CD-R for Paper Size in the Select Paper screen182 of 437 pages Click PrintPrinting Vivid Photos Printing Vivid Photos183 of 437 pages Reducing Photo Noise Reducing Photo Noise184 of 437 pages Cropping Photos Photo Print Cropping Photos Photo Print185 of 437 pages 186 of 437 pages Printing Dates on Photos Photo Print Printing Dates on Photos Photo Print187 of 437 pages Printing Multiple Photos on One Printing Multiple Photos on One188 of 437 pages Printing an Index Printing an Index189 of 437 pages 190 of 437 pages Printing ID Photos ID Photo Print Printing ID Photos ID Photo Print191 of 437 pages 192 of 437 pages Printing Photo Information Printing Photo Information193 of 437 pages Saving Photos Saving Photos194 of 437 pages 195 of 437 pages Opening Saved FilesOpening Saved Files Edit the file if necessary196 of 437 pages Other Settings Other Settings197 of 437 pages 198 of 437 pages Changing LayoutChanging Layout Album199 of 437 pages Layout PrintWhen Select from samples is Selected Changing Background200 of 437 pages When Single color is Selected When Image file is Selected201 of 437 pages 202 of 437 pages Adding Photos Adding Photos203 of 437 pages Swapping Positions of Photos Swapping Positions of Photos204 of 437 pages Replacing Photos Replacing Photos205 of 437 pages Changing Position, Angle and Size of Photos Changing Position, Angle and Size of Photos206 of 437 pages Cropping Photos Cropping Photos207 of 437 pages Framing Photos Framing Photos208 of 437 pages 209 of 437 pages Printing Dates on Photos Printing Dates on Photos210 of 437 pages 211 of 437 pages Attaching Comments to Photos Attaching Comments to Photos212 of 437 pages 213 of 437 pages Adding Text to Photos Adding Text to Photos214 of 437 pages Saving 215 of 437 pagesSetting Holidays Setting Holidays216 of 437 pages 217 of 437 pages Setting Calendar Display Setting Calendar Display218 of 437 pages Opening Saved Files 219 of 437 pages220 of 437 pages Editing Album Editing Calendar Editing StickersPrinting with Other Application Software Printing with Other Application Software221 of 437 pages Various Printing Methods Various Printing Methods222 of 437 pages Complete the setup Printing with Easy SetupPrinting with Easy Setup 223 of 437 pages224 of 437 pages 225 of 437 pages Setting a Page Size and OrientationSetting a Page Size and Orientation Select the paper size226 of 437 pages Setting the Number of Copies and Printing OrderSetting the Number of Copies and Printing Order Specify the number of copies to be printed227 of 437 pages 228 of 437 pages Setting the Stapling MarginSetting the Stapling Margin Set the margin width229 of 437 pages 230 of 437 pages Borderless PrintingBorderless Printing Check the paper sizeAdjust the amount of extension from the paper 231 of 437 pagesExpanding the Range of the Document to Print 232 of 437 pages 233 of 437 pages Fit-to-Page PrintingFit-to-Page Printing Select the print paper sizeComplete the setup 234 of 437 pagesScaled Printing Set the scaling rate by using one of the following methodsScaled Printing 235 of 437 pages236 of 437 pages Specify a scaling factor237 of 437 pages 238 of 437 pages Layout PrintingLayout Printing Set page layout printingOrder 239 of 437 pagesPages BorderPoster Printing Setting Poster PrintingPoster Printing 240 of 437 pages241 of 437 pages Set the print rangePrinting Only Specific Pages 242 of 437 pages 243 of 437 pages Booklet PrintingBooklet Printing Set booklet printingInsert blank 244 of 437 pagesMargin for stapling MarginDuplex Printing Duplex Printing245 of 437 pages Performing Duplex Printing Manually 246 of 437 pagesSet duplex printing Use normal-size printing247 of 437 pages Related TopicStamp/Background Printing Click Stamp/Background... on the Page Setup tabStamp/Background Printing 248 of 437 pagesSelect the background 249 of 437 pagesSet the stamp details Set the background details250 of 437 pages Related Topics251 of 437 pages Registering a StampRegistering a Stamp Click Define StampChanging and Registering Some of Stamp Settings Select the stamp for which the settings are to be changedConfigure the stamp while viewing the preview window 252 of 437 pagesClick Define Stamp... in the Stamp/Background dialog box 253 of 437 pagesOverwrite save the stamp Select the stamp to be deleted254 of 437 pages Registering Image Data to be Used as a BackgroundRegistering Image Data to be Used as a Background Click Select BackgroundSelect the image data to be registered to the background Changing and Registering Some Background Settings255 of 437 pages Save the background256 of 437 pages Select the background to be deletedDeleting an Unnecessary Background 257 of 437 pages Printing an EnvelopePrinting an Envelope Select the media type258 of 437 pages Select the print qualitySwitching the Paper Source to Match the Purpose Switching the Paper Source to Match the Purpose259 of 437 pages 260 of 437 pages Paper Allocation261 of 437 pages Displaying the Print Results before PrintingDisplaying the Print Results before Printing Set the preview262 of 437 pages Setting Paper Dimensions Custom SizeSetting Paper Dimensions Custom Size Set the custom size in the application software263 of 437 pages Set the custom paper sizeChanging the Print Quality and Correcting Image Data Changing the Print Quality and Correcting Image Data264 of 437 pages 265 of 437 pages Select the print qualitySetting the print quality and halftone expression method 266 of 437 pages267 of 437 pages Printing a Color Document in MonochromePrinting a Color Document in Monochrome Set grayscale printing268 of 437 pages Specifying Color Correction Select the manual color adjustmentSpecifying Color Correction 269 of 437 pages270 of 437 pages Driver MatchingNone 271 of 437 pages Optimal Photo Printing of Image DataOptimal Photo Printing of Image Data Color ManagementAdjusting Colors with the Printer Driver Adjusting Colors with the Printer Driver272 of 437 pages 273 of 437 pages Set the other itemsPrinting with ICC Profiles Printing with ICC Profiles274 of 437 pages 275 of 437 pages 276 of 437 pages Select the input profile277 of 437 pages Related TopicsAdjust color balance Adjusting Color BalanceAdjusting Color Balance 278 of 437 pages279 of 437 pages 280 of 437 pages Adjusting BrightnessAdjusting Brightness Specify the brightness281 of 437 pages Adjust intensity Adjusting IntensityAdjusting Intensity 282 of 437 pages283 of 437 pages Adjust the contrast Adjusting ContrastAdjusting Contrast 284 of 437 pages285 of 437 pages 286 of 437 pages Simulating an IllustrationSimulating an Illustration Set the Simulate Illustration287 of 437 pages Representing Image Data with a Single ColorRepresenting Image Data with a Single Color Set Monochrome Effects288 of 437 pages 289 of 437 pages Presenting Image Data with Vivid ColorsPresenting Image Data with Vivid Colors Set Vivid Photo290 of 437 pages Smoothing Jagged OutlinesSmoothing Jagged Outlines Set image optimizer291 of 437 pages 292 of 437 pages Changing Color Properties to Improve ColorationChanging Color Properties to Improve Coloration Set Photo Optimizer PRO293 of 437 pages 294 of 437 pages Set Photo Noise Reduction295 of 437 pages Overview of the Printer Driver Overview of the Printer Driver296 of 437 pages Printer Driver Operations 297 of 437 pagesCanon IJ Printer Driver How to Use Printer Driver HelpCanon IJ Printer Driver 298 of 437 pages299 of 437 pages How to Open the Printer Driver Setup WindowHow to Open the Printer Driver Setup Window Select your model name and click Preferences or PropertiesRelated Features Maintenance TabFeatures 300 of 437 pagesCanon IJ Status Monitor When Errors OccurCanon IJ Status Monitor 301 of 437 pagesCanon IJ Preview Canon IJ Preview302 of 437 pages Printing on DVD/CDs Printing on DVD/CDs303 of 437 pages Printing on the Label Side of DVD/CDs Printing on the Label Side of DVD/CDs304 of 437 pages CD-R Tray Items to PrepareItems to Prepare Cm CD-R Adapter306 of 437 pages Used307 of 437 pages Attaching/Removing the CD-R TrayAttaching/Removing the CD-R Tray Attaching the CD-R Tray308 of 437 pages Removing the CD-R TrayAttach the CD-R Tray to the printer 309 of 437 pages Close the Inner CoverRemove the DVD/CD from the CD-R Tray 310 of 437 pages Printing on the Label Side of DVD/CDs 311 of 437 pagesPrinting with CD-LabelPrint from the Computer Printing with CD-LabelPrint from the Computer312 of 437 pages 313 of 437 pages Printing AreaPrinting Area Printable DVD/CDsTroubleshooting 314 of 437 pagesMessage Appears on the Computer Screen Errors About DVD/CD Printing Are DisplayedMessage Appears on the Computer Screen 315 of 437 pagesError Number 1002 Is Displayed 316 of 437 pagesMessage 1850 Is Displayed 317 of 437 pages Cannot Print on DVD/CDsCannot Print on DVD/CDs DVD/CD Printing Does Not Start318 of 437 pages CD-R Tray JammedPrinting Photographs Directly from a Compliant Device Printing Photographs Directly from a Compliant Device319 of 437 pages 320 of 437 pages 321 of 437 pages 322 of 437 pages Start printing from your PictBridge compliant deviceSettings on a PictBridge Compliant Device About PictBridge Print SettingsAbout PictBridge Print Settings 323 of 437 pages324 of 437 pages Maintenance Maintenance325 of 437 pages Cleaning Your Printer Cleaning Your Printer326 of 437 pages Cleaning Cleaning327 of 437 pages Cleaning the Exterior of the Printer Cleaning the Exterior of the Printer328 of 437 pages Cleaning the Protrusions Inside the Printer Cleaning the Protrusions Inside the Printer329 of 437 pages Performing Maintenance from a Computer Performing Maintenance from a Computer330 of 437 pages 331 of 437 pages Cleaning the Print HeadsCleaning the Print Heads Check the results332 of 437 pages Related Topic333 of 437 pages Cleaning the Paper Feed RollersCleaning the Paper Feed Rollers Select Rear Tray or Cassette, and click OKAligning the Print Head Position Aligning the Print Head Position334 of 437 pages Manual Print Head Alignment Manual Print Head Alignment335 of 437 pages 336 of 437 pages 337 of 437 pages 338 of 437 pages Opening the Canon IJ Printer Utility Macintosh339 of 437 pages 340 of 437 pages 341 of 437 pages 342 of 437 pages Checking the Print Head NozzlesChecking the Print Head Nozzles Print a nozzle check patternClick Bottom Plate Cleaning on the Maintenance tab Cleaning Inside the PrinterCleaning Inside the Printer Perform the bottom plate cleaningChanging the Printer Settings Changing the Printer Settings344 of 437 pages Changing Printer Settings from Your Computer Changing Printer Settings from Your Computer345 of 437 pages Changing the Print Options Click Print Options... on the Page Setup tabChange the individual settings Changing the Print OptionsRegistering a Frequently Used Printing Profile Registering a Frequently Used Printing Profile347 of 437 pages Delete the printing profile 348 of 437 pagesSelect the printing profile to be deleted Deleting Unnecessary Printing ProfileTransmit the settings Setting the Paper Source for Plain PaperSetting the Paper Source for Plain Paper Paper Source Setting for Plain PaperExecute power off Managing the Printer PowerManaging the Printer Power If necessary, complete the following settings351 of 437 pages Reducing the Printer Noise Click Quiet Mode on the Maintenance tabSet the quiet mode Reducing the Printer NoiseCustom Settings Changing the Printer Operation ModeChanging the Printer Operation Mode 353 of 437 pagesTroubleshooting 354 of 437 pagesIf an Error Occurs Mac OS X Mac OS X v.10.4.x or Mac OS X355 of 437 pages 356 of 437 pages Printer Cannot Be Powered On Printer Cannot Be Powered On357 of 437 pages Alarm Lamp Flashes Orange Alarm Lamp Flashes Orange358 of 437 pages 359 of 437 pages Positions360 of 437 pages 361 of 437 pages 362 of 437 pages Cannot Install the Printer DriverCannot Install the Printer Driver Click Start then Computer363 of 437 pages Click Cancel on the Printer Connection screenOther cases Click Back on the screen that appears nextCannot Connect to Computer Properly Cannot Connect to Computer Properly364 of 437 pages Print Results Not Satisfactory Print Results Not Satisfactory365 of 437 pages Check 1 Is the size of the print data extremely large? Cannot Print to End of JobCannot Print to End of Job 366 of 437 pages367 of 437 pages Part of the Page Is Not PrintedPart of the Page Is Not Printed Open the printer properties dialog boxStreaks 368 of 437 pagesCheck 3 Is the orange tape or protective film remaining? 369 of 437 pagesCheck 2 Perform Print Head Alignment Lines Are MisalignedLines Are Misaligned Check 3 Is the size of the print data extremely large?Check 3 Is Photo Paper used for printing photographs? Printed Paper Curls or Has Ink BlotsPrinted Paper Curls or Has Ink Blots 371 of 437 pagesCheck 3 Load the paper after correcting its curl Paper Is Smudged/Printed Surface Is ScratchedPaper Is Smudged/Printed Surface Is Scratched 372 of 437 pages373 of 437 pages Open the printer properties dialog boxCheck 9 Set Ink Drying Wait Time longer Check 7 Is the Paper Feed Roller dirty?Check 8 Is inside of the printer dirty? 374 of 437 pagesSelect Custom Settings in the pop-up menu Check 10 Is the paper scratched by other loaded paper?375 of 437 pages Back of the Paper Is Smudged Back of the Paper Is Smudged376 of 437 pages Check 2 Is the size of the loaded paper correct? Vertical Lines Are Printed on the Sides of the PrintoutVertical Lines Are Printed on the Sides of the Printout 377 of 437 pagesCheck 3 Perform Print Head Alignment Colors Are Uneven or StreakedColors Are Uneven or Streaked 378 of 437 pages379 of 437 pages Check 7 Make sure that the Inner Cover is closed Printing Does Not StartPrinting Does Not Start 380 of 437 pagesClick the Ports tab to confirm the port settings Check 9 Configure the printer port appropriatelyLog on as a user account with administrator privilege Check 10 Is the size of the print data extremely large?Check 1 Is the Inner Cover opened while printing on paper? Printing Stops Before It Is CompletedPrinting Stops Before It Is Completed Check 3 Is the paper loaded?Check 1 Are the Print Head nozzles clogged? Printer Moves But Ink Is Not EjectedPrinter Moves But Ink Is Not Ejected Check 2 Has the ink run out?Check 1 Is printing performed in Quiet Mode? Printing Speed Is Not as Fast as ExpectedPrinting Speed Is Not as Fast as Expected Check 2 Is the print quality set too high?Check 1 Is the Power lamp off? Check 2 Is the Alarm lamp flashing?385 of 437 pages Check 4 Confirm the paper source setting Check 1 Make sure of the following when you load paperCheck 3 Make sure of the following when you load envelopes Paper Does Not Feed ProperlyCheck 10 Is the Rear Cover closed completely? Check 8 Clean the Paper Feed RollerCheck 7 Make sure that the Inner Cover is closed completely 387 of 437 pagesPaper Does Not Feed from the Paper Source Specified 388 of 437 pagesPaper Jams 389 of 437 pagesPaper Is Jammed in the Paper Output Slot or the Rear Tray Paper Is Jammed in the Paper Output Slot or the Rear Tray390 of 437 pages 391 of 437 pages Paper Is Jammed inside the Printer at the Transport UnitPaper Is Jammed inside the Printer at the Transport Unit Detach the Rear Cover392 of 437 pages 393 of 437 pages Align the paper, then reload it in the CassetteOther Cases Other Cases394 of 437 pages 395 of 437 pages 5100 or 5110 Is DisplayedWriting Error/Output Error/Communication Error Error Regarding Automatic Duplex Printing Is DisplayedError Regarding Automatic Print Head Alignment Is Displayed 396 of 437 pages397 of 437 pages Error Number 300 Is DisplayedError Number 1700 Is Displayed Ink Info Number 1600 Is Displayed398 of 437 pages 399 of 437 pages If you agree to participate in the survey program400 of 437 pages 401 of 437 pages To stop sending the informationCheck Is the paper size or media type appropriate? Cannot Print Properly with Automatic Duplex PrintingCannot Print Properly with Automatic Duplex Printing 402 of 437 pages403 of 437 pages For Windows UsersFor Windows Users Printer Status Monitor Is Not DisplayedError Message Appears on a PictBridge Compliant Device Error Message Appears on a PictBridge Compliant Device404 of 437 pages FAQs FAQs405 of 437 pages If You Cannot Resolve the Problem If You Cannot Resolve the Problem406 of 437 pages 407 of 437 pages Instructions for Use Printer DriverInstructions for Use Printer Driver Restrictions on the Printer Driver408 of 437 pages Appendix 409 of 437 pages410 of 437 pages Borderless PrintingOther Sizes than Letter, Legal, Envelopes Other Sizes than Letter, Legal, Envelopes411 of 437 pages Letter, Legal Letter, Legal412 of 437 pages Envelopes 413 of 437 pagesDeleting the Undesired Print Job Deleting the Undesired Print Job414 of 437 pages Updating the Printer Driver Updating the Printer Driver415 of 437 pages Obtaining the Latest Printer Driver Obtaining the Latest Printer Driver416 of 437 pages Deleting the Unnecessary Printer Driver Deleting the Unnecessary Printer Driver417 of 437 pages 418 of 437 pages Delete the printer driverChecking the Personal Computer Settings Before Installing the Printer DriverBefore Installing the Printer Driver 419 of 437 pagesInstalling the Printer Driver Installing the Printer Driver420 of 437 pages 421 of 437 pages Uninstalling the On-Screen Manuals Uninstalling the On-Screen Manuals422 of 437 pages Transporting the Printer Transporting the Printer423 of 437 pages 424 of 437 pages Opening the Printer Properties Dialog Box WindowsOpening the Printer Properties Dialog Box Windows Select your model name and click Preferences or PropertiesOpening the Page Setup Dialog Box Opening the Page Setup and Print Dialog Box MacintoshOpening the Page Setup and Print Dialog Box Macintosh 425 of 437 pages426 of 437 pages Opening the Canon IJ Printer Utility MacintoshOpening the Canon IJ Printer Utility Macintosh Mac OS X427 of 437 pages Mac OS X v.10.4.x or Mac OS X vSharing the Printer on a Network Sharing the Printer on a Network428 of 437 pages 429 of 437 pages Settings on Print ServerSettings on Print Server Set sharingInstall the printer driver on the client systems Settings on Client PCSettings on Client PC 430 of 437 pages431 of 437 pages Restrictions on Printer Sharing When You Are Sharing a Printer in a NetworkRestrictions on Printer Sharing 432 of 437 pages433 of 437 pages Using Easy-PhotoPrint EXUsing Easy-PhotoPrint EX Transforming Your Photos into Creative Works of ArtCreate a Calendar Using Your Favorite Photos 434 of 437 pages435 of 437 pages About Solution Menu About Solution Menu436 of 437 pages 437 of 437 pages Exiting Solution MenuRestriction on Use of Solution Menu Starting an Application