TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
Pilot goes out when wall switch | 1. Millivolt output on thermo- | 1. Replace thermopile |
is ON | pile too high |
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Spark ignitor will not light pilot | 1. Defective ignitor (no spark at | 1. Check for spark at the elec- |
after repeated triggering of red | electrode) | trode and pilot; if no spark |
button |
| and electrode wire is properly |
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| connected, replace ignitor |
| 2. Defective pilot or misaligned | 2. Using a match, light pilot. If |
| electrode at pilot (spark at | pilot lights, turn off pilot and |
| electrode) | trigger the red button again. |
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| If pilot lights, an improper |
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| gas/air mixture caused the |
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| improper lighting and a longer |
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| purge period is recommended. |
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| If pilot will not light, check |
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| gap at electrode and pilot. Gap |
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| should be 1/8" to have a strong |
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| spark. If okay, replace pilot |
| 3. No gas or low gas pressure | 3. A) Check remote shut off |
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| valves from fireplace. Usually |
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| there is a valve near the fire- |
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| place and sometimes there is a |
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| valve near the main. There can |
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| be more than one (1) valve be- |
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| tween the fireplace and main |
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| B) Low pressure can be caused |
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| by a variety of situations such |
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| as bent line, or gas supplier |
| 4. If using propane/LP gas, no | 4. Check propane/LP supply |
| propane/LP gas in tank | and contact local propane/LP |
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| supplier |
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Fireplace produces a clicking/ | 1. Metal expanding while heating | 1. This is common with most |
ticking noise just after burner is | or contracting while cooling | fireplaces. If noise is exces- |
lit or shut off |
| sive, contact qualified service |
|
| person |
24 | www.desatech.com |
