Desa VC36N, C GCDV36NR, VC36P, C GCDV36PR Continued, Observed Problem, Possible Cause, Remedy

TROUBLESHOOTING

Continued

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Heater produces a whistling noise	1.	Turning gas control knob to	1.	Turn gas control knob to LO
when burner is lit		HI position when burner is		position and let warm up for a
	2.	cold	2.	minute
		Air in gas line		Operate burner until air is
				removed from line. Have gas
				line checked by local propane/
	3.	Dirty or partially clogged	3.	LP or natural gas company
				Clean burner (see Cleaning
		burner orifice		and Maintenance, page 31) or
				replace burner orifice
Glass soots	1.	Debris around burner air	1.	Inspect the opening at the base
		mixer		of the burner by removing log/
				grate assembly to see that it is
				NOT packed with any type of
				material [see Installing Brick
				Liner Models BL36DA(SA)
				and BL36DHA(SA), page 26]
	2.	Improper vent configuration	2.	for log/grate removal
				Check vent configuration speci-
				fications (see Venting Installa-
				tion Instructions, page 9)
Fireplace produces a clicking/tick-	1.	Metal expanding while heating	1.	This is common. If noise is
ing noise just after burners are lit		or contracting while cooling		excessive, contact qualified
or shut off				service person
Remote does not function	1.	Battery is not installed or bat-	1.	Replace 9-volt batteries in
		tery power is low		receiver and hand-held remote
				control

116200-01H www.desatech.com 35