TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces unwanted

1. Gas leak. See Warning

1.

Locate and correct all leaks (see

odors

 

statement above

 

Checking Gas Connections,

 

 

 

 

page 23)

 

Fireplace shuts off in use

1. High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

40mph winds. However, extreme

 

 

 

 

conditions may occur. See Lighting

 

2.

Low line pressure

2.

Instructions on page 27

 

Contact local propane/LP or natu-

 

3.

Pilot is partially clogged

3.

ral gas company

 

Clean pilot (see Cleaning and

 

4.

Inner vent pipe leaking

4.

Maintenance, page 31)

 

Locate and correct all leaks (see

 

 

exhaust gasses into system

 

Checking Gas Connections,

 

5.

Glass too loose and air tight

5.

page 23)

 

Tighten glass

 

 

gasket leaks in corners after

 

 

 

 

6.

usage

6.

Replace faulty component

 

Bad thermopile or thermo-

 

7.

couple

 

 

 

 

Improper vent cap installa- 7. Check for proper installation and

 

 

tion

 

freedom from debris or blockage

 

 

 

 

 

Gas odor even when control

1. Gas leak. See Warning

1.

Locate and correct all leaks (see

knob is in OFF position

 

statement above

 

Checking Gas Connections,

 

2.

Control valve defective

2.

page 23)

 

Replace control valve

 

 

 

 

 

Gas odor during combustion

1. Gas leak. See Warning

1.

Locate and correct all leaks (see

 

 

statement above

 

Checking Gas Connections,

 

 

 

 

page 23)

 

Dark residue on logs or inside

1. Air holes at burner inlet

1.

Clean out air holes at burner inlets.

of fireplace

2.

blocked

2.

Periodically repeat as needed

 

Burner flame holes blocked

Remove blockage or replace

 

3.

 

 

burner

 

Improper venting or exces- 3. Have the vent system inspected,

 

 

sive blockage

 

including the termination cap.

 

 

 

 

Remove any restrictions or

 

4.

Excessive amounts of em-

4.

obstruction

 

Clear excess embers until a mini-

 

 

bers and pan material

 

mum gap of 1/2" remains under

 

 

 

 

the grate

36

www.desatech.com

116236-01E

Page 36
Image 36
Desa (V)VC42P, CGCDV42PR, VC42N, CGCDV42NR, VC42P, CGCDV42PR installation manual Statement above

(V)VC42P, CGCDV42PR, VC42N, CGCDV42NR, VC42P, CGCDV42PR specifications

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