Desa VVDA30M, VVSA24M, VVDA24M, VVDA18M, VVSA18M Observed Problem Possible Cause, Remedy

Models: VVDA30M VVDA24M VVDA18M VVSA18M VVSA24M

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TROUBLESHOOTING

13

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating log set where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Log set produces a clicking/ticking noise just after burner is lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most log sets. If noise is excessive, contact qualified service person

Log set produces unwanted odors

1.

Log set burning vapors from paint, hair spray,

1.

Open flue to maximum. Stop using odor

 

 

glues, cleaners, chemicals, new carpet, etc.

 

causing products while log set is running

 

 

(See IMPORTANT statement above)

 

 

 

2.

Gas leak. See Warning statement

2.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 6)

 

 

 

 

 

Gas odor even when control knob is in

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

OFF position

 

above

 

ing Gas Connections, page 6)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 6)

For more information, visit www.desatech.com

901268

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Desa VVDA30M, VVSA24M, VVDA24M, VVDA18M, VVSA18M installation manual Observed Problem Possible Cause, Remedy