Technical Service
You may have further questions about installa- | When calling please have your model and se- |
tion, operation, or troubleshooting. If so, con- | rial numbers of your heater ready. |
tact DESA Heating, LLC at | You can also visit DESA Heating, LLC’s web |
| site at www.desatech.com. |
Replacement Parts
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating, LLC at
When calling DESA Heating, LLC, have ready
•your name
•your address
•model and serial numbers of your firebox
•how firebox was malfunctioning
•type of gas used (propane/LP or natural gas)
•purchase date
Usually, we will ask you to return the part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating, LLC at
When calling DESA Heating, LLC, have ready
•model number of your firebox
•the replacement part number
www.desatech.com | 33 |