CHAPTER 4:

Reference

Product Registration

To activate Customer Care you must register your product with ATI at: ati.com/online/registration

Customer Care

For detailed instructions on how to use your ATI product, refer to the Online User’s Guide included on your ATI installation CD-ROM.

If you require further assistance with your product, the following Customer Care options are available:

Service

Availability

Language

Cost

Access

 

 

 

 

 

Online

24/7

English,

Complimentary

ati.com

 

 

French,

 

 

 

 

Spanish,

 

 

 

 

Portuguese,

 

 

 

 

German

 

 

 

 

 

 

 

Telephone

9:00AM -

English

Toll Free

1-877-284-1566

US &

7:00PM EST.

 

 

 

Canada

Monday to

 

 

 

 

International

1-905-882-2626

 

Friday.

 

 

 

 

and/or local toll

 

 

 

 

charges to

 

 

 

 

Canada will

 

 

 

 

apply.

 

 

 

 

 

 

Telephone

10:30 to

English

International

+49-1803-

Europe

00:00 GMT

 

and/or local toll

347345

and Other

 

 

charges to

 

Regions

10:30 to

German-

Germany will

 

 

19:00 GMT

French

apply

 

 

12:00 to

Spanish-

International

+1-905-882-5549

 

and/or local toll

 

 

20:30 GMT

Portuguese

 

 

charges to

 

 

 

 

 

 

 

 

Canada will

 

 

 

 

apply

 

 

 

 

 

 

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Diamond Multimedia 9600 PRO manual Reference, Product Registration Customer Care