Other Information

Problems with Caller ID

4You must subscribe to Caller ID service through your local phone company. Also, check to be sure your Caller ID feature is turned on (see page 25).

4If you are plugging your receiver to a wireless phone jack, note that it typically does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service. See the user’s manual that came with the wireless phone jack to see if it transmits Caller ID information. If it doesn’t, either connect the phone line directly to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller ID information.

DIRECTV Receiver will not turn on

4 Check to make sure the power cord is plugged into the DIRECTV Receiver and the wall outlet.

4 Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

4 Make sure the remote control is on DIRECTV mode, and press TV POWER ON.

4 Press TV POWER ON, then press it a second time.

4 Check batteries in remote control.

4 Be sure remote control is pointed at remote sensor, and front of receiver is not blocked. 4 Unplug the receiver. Wait five minutes. Plug it in again.

34Troubleshooting

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DirecTV D12 manual Directv Receiver will not turn on