Other Information
3)Select Settings.
4)Select Setup, then Info & Test.
5)Use arrow keys to highlight the System Test tab, then press SELECT on Run Test.
6)If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the satellite dish, phone connection and access card.
7)If you continue to have problems, call DIRECTV Customer Service at
You should run a system test several times before concluding that there is a problem. Occasional fluctuations in the phone line or satellite signal can give temporary false readings.