Troubleshooting

Fine-Tuning the Signal

If you self-installed your satellite dish antenna, you may have already used Guided Setup to find the dish-pointing coor- dinates, acquire and fine-tune the signal and run a system test. If you need to run Guided Setup again, select Settings from the Quick Menu, then select Guided Setup. Next, press SELECT on Satellite, then select Repeat Satellite Setup.

Running the System Test

The System Test allows you to run a basic diagnostics check on your DIRECTV Receiver. If you are experiencing any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver.

First make sure that:

4 All connections — jacks, cables, etc. — are in place correctly (see Chapter Two, Getting Connected, for more information)

4 There are batteries in the remote control, and they are working correctly 4 The access card is installed in the DIRECTV Receiver.

Follow these steps to run the diagnostics system test on your DIRECTV Receiver.

1)Turn on your TV and the DIRECTV Receiver.

2)Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press MENU to bring up the Quick Menu.

Chapter 4

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DirecTV D12 manual Fine-Tuning the Signal, Running the System Test, First make sure that