Reference

Blank screen

Maybe the component (VCR, DVD, etc.) connected to the input jacks is not on.

Try another channel, because there may just not be any programming on at that time.

Cables in back may be disconnected.

TV will not turn on

Check to make sure it is plugged in, and try the front panel POWER button.

Check the wall receptacle (and extension cord, if applicable) to make sure it is “live” by plugging in something else.

Maybe remote control is not aimed at remote sensor.

Unplug. Wait five minutes. Plug in again.

TV turns off while playing

Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.

Problems with your system password

If you forget your system password and subscribe to DIRECTV® programming, you should call DIRECTV to obtain a new one.

Invalid program guide information

Make sure your antenna is properly set up and receiving a strong signal. If this still does not correct the problem, disable your system’s ability to acquire off-air TV program guides by selecting Assistance from the main menu and then selecting Off-Air Guides.

Chapter 9

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