TROUBLESHOOTING GUIDE

Symptom

Possible Cause

Solution

Display not

 

 

on.

Power is off.

Turn power on.

 

Battery is low.

Recharge battery.

Pictures are

 

 

poor quality.

Poor lighting.

Take picture in better lighting.

 

Lens is dirty.

Clean lens with a soft cloth.

 

Subject too close.

Move subject further away.

 

Subject or camera

 

 

moved as picture

 

 

was taken.

Hold camera steady until picture is taken.

 

Picture quality set

 

 

to Lo(w).

Set picture quality to Hi(gh).

Can’t take

 

 

picture.

Memory is full.

Delete some pictures.

 

Power is off.

Turn power on.

 

 

Securely connect USB cable to the

Can’t upload

 

computer and camera as described in this

pictures.

Poor connection.

manual.

LCD is blinking.

Battery is low.

Recharge battery.

Image quality

Wrong frequency

 

is grainy.

setting.

Select the correct frequency.

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Disney DDC9000-P manual Troubleshooting Guide, Symptom Possible Cause Solution