English

Troubleshooting

Phone cannot be switched on

Battery charge low

Connect the power adapter and

 

charge the battery for 12 hours.

 

 

Battery incorrectly installed

Check the installation of the

 

battery.

 

 

Failure to charge the battery

Battery or charger damaged

Check the battery and charger.

 

 

Battery recharged in temperatures

Improve the charging environment.

< 10°C or > 55°C

 

 

 

Charger incorrectly connected to

Check the charger connections.

phone or power socket

 

 

 

Standby time decreases

Battery charge capacity too low

Install a new battery.

 

 

Too far from base station, phone is

Searching the network consumes

constantly searching for signal

battery power. Find a place with a

 

stronger signal, or temporarily turn

 

off the phone.

 

 

PIN code not accepted

Wrong PIN code entered too many

Enter the PUK code to change the

times

PIN code, or contact the network

 

operator.

 

 

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Doro 338GSM manual Troubleshooting, Phone cannot be switched on, Failure to charge the battery, Standby time decreases