Ducane 3100 | 4100 | 4200 owner manual Helpful Hints, Troubleshooting

HELPFUL HINTS

Flare Ups

Any time you cook fatty foods over an open flame, you can expect flare ups. Flare ups are caused by the flash which occurs when the natural juices fall on the heat distribution plates. Controlled flare ups give foods their delicious outdoor flavor and appearance. Excessive flare ups may occur when your grill is not level or when cooking fatty foods such as spare ribs and chicken parts, especially if the cooking temperature is set too high. These flare ups should be controlled or your food will burn, although it will not burn nearly as much as you might think even in the direct flame.

mWARNING: Do not spray or pour any liquid into the cooking box to control flare ups. Doing so will void your warranty and may damage the grill.

To help control flare ups, we suggest using leaner cuts of meats and trimming excess fat from the meats to be grilled. Also, your grill should be level. If flare ups do occur, use the “LO” control setting and relocate the meat on the cooking grid until the flare ups have subsided.

1)To prevent food from sticking to the grid, preheat the cooking surface with the hood down for 10 minutes. Place the meat product on the grid and allow it to remain there for at least half of the suggested grilling time.

2)It is unnecessary to keep flipping meat products— allow them to sear and seal in their juices, then halfway through the cooking period flip the meat product onto its other side. When grilling chicken, always place the meat side on the grill first.

3)A light coating of oil applied to any of the meat products prior to grilling will also help. The use of a commercial spray cooking product is also helpful. This spray should only be used prior to lighting your grill but never during the cooking period. Use of spray cooking products can leave a black stain on areas of your cook grate. This is not harmful and does not affect cooking; however, if this becomes an appearance problem, the best way to remove the discoloration is by placing the cooking grate in a self-cleaning oven during the clean cycle.

Storing Liquid Propane Gas Grills

After you have finished cooking and have cleaned your grill (see Maintenance section for cleaning) turn your grill off! If the outdoor cooking gas appliance is not in use, the gas must be turned off at the supply cylinder.

When the grill is to be stored indoors, the connection between the propane gas supply tank and the grill must be disconnected, and the tank removed from the grill and stored outdoors in a well-ventilated space. When the propane gas supply tank is not removed from the grill, the grill and the tank must be stored outdoors in a well ventilated space.

Gauging Amount of Fuel in Liquid Propane Tank

To gauge the amount of propane fuel in your gas tank, (propane tank without gauge) the grill must be in operation. Place your hand at the top of the tank and slowly move it down the side until the tank feels cool to the touch of your hand. This will indicate the approximate amount of propane gas in your tank.

Gas Valve Orifice

m WARNING: Any alteration made to the orifice(s) such as drilling it out, will void your warranty and may result in serious bodily injury or death, or in a fire or an explosion causing damage to property.

TROUBLESHOOTING

PROBLEM		CHECK and CURE	IMPORTANT
ELECTRONIC IGNITION	Be sure you have a fresh battery installed.		Verify that the battery is in good condition
	Be sure that there is gas flow to the burners by attempting to match light your burners. If		and installed correctly.
	match lighting is successful, the problem lies somewhere in the ignition system and will need
	to be checked.
	• Are the wires connected properly to the ignition module?		If for any reason the igniter system is
	• Is there plastic wrapping around the new battery? Remove plastic wrapping.
			still inoperative, follow match lighting
			instructions.
MAIN GRILLING BURNERS		m CAUTION: Always turn the gas supply off at the tank before	If the main burner(s) still fails to ignite,
		proceeding with any troubleshooting procedures.	make sure that there is gas flowing to the
			burner(s) by attempting to match light the
		m WARNING: The hood must be in the full open position any time	burner(s). If the burners will match light,
		you attempt to light your grill. Failure to open the hood could	then proceed with the ignition checkout.
			If for any reason the igniter system is
		lead to delayed ignition, resulting in bodily harm.
			still inoperative, follow match lighting
			instructions.
		After shutting off the main gas supply, remove the cook grate and heat distribution plates.
		Push the igniter button and check if the electrode is sparking to the igniter tube. Try pushing
		and holding the igniter so that it clicks several times.
BURNERS WITH POOR FLAME	Check to be sure burner ports, shutter, end of the burner (venturi) and orifice(s) are free of		If you still have a poor flame, please
	any obstructions. Also, if your grill has been stored over a prolonged period of time, check to		contact dealer for futher assistance or call
	make sure no spiderwebs have been formed in the shutter end of the burner (venturi) or over		Customer Service at 1-800-382-2637.
	orifices.
	On an LP grill, if an extremely low flame is present, or is hard to ignite, the flow-limiting device
	may have activated. To reset the excess flow safety device close the LP tank valve and turn
	all burner control knobs to the OFF position. Open the grill lid. Slowly turn the LP tank valve
	until it is completely open. Wait several seconds then ignite your grill. Refer to “MAIN BURNER
	IGNITION”.
EXPERIENCING FLARE-UPS	Is the cookbox dirty and not allowing grease to flow into catch pan? Clean cookbox.		m CAUTION: Do not line the
			cookbox with aluminum foil.

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area by calling 1-800-382-2637.

31