9 LIMITED WARRANTY

SCOPE OF WARRANTY

GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it will replace or repair components, at GF’s sole discretion, that are defective in material or workmanship under normal use and service. All warranties are conditioned upon the proper use of the products strictly in accordance with good commercial practice and applicable GF instructions and manuals, including proper use and maintenance. To the extent that a component is warranted by a third party, GF conveys all of its rights under that warranty to the original purchaser, to the extent permitted.

This limited warranty shall only apply to defects that are reported to GF’s customer service team within the applicable warranty period and which, upon examination by GF or its authorized representative, prove to be a warranty item. This limited warranty is not transferable.

The warranted components and time period are set forth below: Sideframes and crossbraces: . . . . . . . . . . . . . . . . . . . . . .five years Wheels, handrims, front rigging, forks:. . . . . . . . . . . . . .one year All other durable components not listed above:. . . . . .six months

The applicable warranty period shall commence from date of shipment to the original customer, unless there is an expiration date on the component in which case the warranty shall expire on the earlier of warranty period or the expiration date.

OBTAINING WARRANTY SERVICE

A GF Customer Service Representative must authorize warranty service. Please contact the GF Customer Service department by calling 678-291-3207, sending a fax request to 770-368-2386 or by e-mailing a request to cs@grahamfield.com. Specific directions will be provided by the Customer Service Representative. Failure to abide by the specific directions will result in denial of the warranty claim.

EXCLUSIONS

The warranty does not cover and GF shall not be liable for the following:

1)Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident, freight damage, tampering or failure to seek and obtain repair or replacement in a timely manner;

2)Products which are not installed, used, or properly cleaned and maintained

as required in the official manual for the applicable product;

3)Products considered to be of a non-durable nature including, but not limited to: casters, filters, fuses, gaskets, lubricants, and charts;

4)Accessories or parts not provided by GF;

5)Charges by anyone for adjustments, repairs, replacement parts, installation or other work performed upon or in connection with such products which are not expressly authorized in writing, in advance, by GF;

6)Any labor or shipping charges incurred in the replacement part installation or repair;

7)Costs and expenses of regular maintenance and cleaning; and

8)Representations and warranties made by any person or entity other than GF.

3J01-INS-LAB-RevB13 • Traveler HTC User Manual

29

Page 29
Image 29
E&J 3J01-INS-LAB-RevB13 manual Limited Warranty, Scope of Warranty