Eaton Electrical V3 7.9 FAQ and Error messages

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Network Shutdown Module V3 – User Manual - 34 003 934 XU / AE Page 57/65

7.9 FAQ and Error messages

During Installation:

(Linux) I’m running Debian Sarge (or some other distribution), and the NSM installer doesn't display the

text properly.

Some older systems are not configured to support UTF-8 by default.

z The first solution is to switch your system to be UTF-8 compliant, but which may cause you some

problem.

To switch a Debian system to UTF-8, simply call the following command as root:

$ dpkg-reconfigure locales

And select UTF-8 (or one of its subsets) as your system's default.

z The second solution is to install Network Shutdown Module in English

(Linux) I’m running Debian (Etch or Sarge) at the end of installation, the Web browser is not automatically

started

z You can use the systray icon to start the Web browser.

(Linux) I’m running Debian (Sarge) at the end of installation, a temporary file “eatonInstall.xml” is not

removed.

z This file is created in the directory where you execute the installer.

Solution: At the end of installation you can remove manually the file.

During use:

(Linux) Mandriva 2010 / SLES 11

The NSM can not connect to NMC through UDP mode or the communication is lost after some time.

Solution: use the TCP Mode and configure the firewall as indicated in the pre-requisite

(Linux) How to use Network Shutdown Module system tray with Gnome?

The NSM systray isn’t displayed in Gnome. Some older versions of Gnome do not allow to automate

NSM Systray launch minimized to the tray on login on Gnome. To do so manually :

z Open up your GNOME menu,

z Select Preferences followed by Sessions. Switch to the Startup programs tab,

z Click Add and enter “<Installation directory>/bin/netsystray/eatonNetSystray” as

the startup command,

z Click OK and you're done.

To stop NSM Systray from loading upon login, simply remove its entry from the startup programs listing.

(Linux) I’m running WindowMaker or XFCE. Can I use the NSM system tray?

Yes, you can use the systray icon, using:

Contents

Main Network Shutdown Module V3 Table of Contents Page 1 Introduction to the EATONs Network Solution 1.1 Overview 1.2 Monitoring the UPSs over the network 1.3 Protecting the computers / servers New functions: 1.4 Connecting the UPS 1.4.1 Connecting to the Network 1.4.2 Select Network Architecture 1.4.3 Network Performances 2 Installation 2.1 Hardware Pre-requisites (Electrical and Network Connections) 2.2 Software Installation Pre-requisites 2.2.1 On the System Hosting Network Shutdown Module V3 2.2.1.1 Windows Compatibilities: 2.2.1.2 Linux Compatibilities: 2.2.1.3 Mac Compatibilities: 2.2.1.4 Standby configuration (Windows): 2.2.1.5 Broadcast Message configuration (Windows): 2.2.1.6 Firewall configuration (Windows & Linux) and Gateway : 2.2.2 On the System that Displays Web-based Graphical User Interface 2.3 Quick Start 2.4 Software Installation Procedure Page 2.5 Application deployment and silent installation (advanced) 2.6 Uninstalling the Network Shutdown Module 3 Minimal configuration steps 3.1 Introduction 3.2 The IP address of the UPS that powers your server. Page 3.3 Users accounts configuration 4 Use 4.1 Monitoring the server and the UPS(s) 4.1.1 Local access 4.1.2 Remote access Page Page 4.2 System and UPS event log 4.3 UPS Events list Page 4.4 Test the communication with the UPS 4.4.1 Simple Tests 4.4.2 Advanced tests Messages in verbose mode: 4.5 Start and stop the Shutdown Module (advanced) 5 Other Configuration possibilities 5.1 Introduction 5.2 Configure system parameters 5.3 Shutdown Configuration Page 5.4 Checking for Upgrades 5.5 Events and actions (advanced configuration) Page 6 Multi-UPS Systems 6.1 Caution 6.2 Presentation Page Page 6.3 Create a multi-UPS configuration 7 Appendix 7.1 Single UPS Mode compatibility 7.1.1 Card/Proxy compatibility 7.1.2 UPSs compatibility 7.2 Multi-UPS Mode Compatibility list Page 7.2.3 Simple associations of the previous configurations 7.2.4 Configurations NOT supported 7.3 Examples of Multi UPS configurations 7.4 Multi-UPS Systems and Event Management 7.5 Application deployment and silent installation 7.5.1 Introduction 7.5.2 Customized installation package 7.5.3 Install the Shutdown Module in silent mode 7.5.4 Advanced installation options 7.6 Single UPS Shutdown Sequence 1 2 3 4 5 6 Page 7.7 Multi UPS shutdown sequence (example with Static Transfer Switch) 1 2 3 4 5 6 7.8 Additional information on events and actions 7.8.1 Action settings Tab 7.8.1.1 The different actions 7.8.1.2 Add an action 7.8.1.3 System Shutdown Action Page 7.8.1.4 Execute Action 7.8.1.5 Send email Action 7.8.2 Events Tab 7.8.2.1 Notification alarms 7.8.2.2 Protection alarms 7.8.2.3 Multi UPS Systems and Notification Alarms 7.8.2.4 Multi UPS Systems and Protection Alarms 7.8.3 Test tab 7.8.4 The action parameters (execute and send email) 7.8.5 Software utilities 7.8.5.1 Shutdown.bat (Windows Script) 7.8.5.2 Shutdown.sh (Linux Script) 7.8.5.3 Wait (Windows) 7.8.5.4 Windows RunAs command or legacy mgeRunAs software utility Page 7.9 FAQ and Error messages Page Page 8 Glossary Shutdown Duration Shutdown Timer www.eaton.com 9 Acknowledgements 9.1 SQLite 9.2 Pi3Web 9.3 PHP 9.4 OpenSSL Huge thanks from the EATON software development team to the OpenSSL Project. Page www.eaton.com 9.5 Lighttpd Huge thanks from the EATON software development team to the Lighttpd Project. 9.6 WxWidget Huge thanks from the EATON software development team to the WxWidget Project.