CHAPTER 7

Maintenance Tools

Diva Server for Windows offers the following tools for testing your connection and controller on your adapter, and diagnosing and solving problems that might occur with your Diva Server adapter or the connection:

Diva Server Line Test see below

Diva Server Diagnostics on page 62

Diva Server Line Test

To use the Diva Server Line Test utility, you must have installed your Diva Server adapter, Diva Server for Windows and connected your ISDN or analog line to the adapter.

1.To open Diva Server Line Test, click ‘Start > Programs > Diva Server for Windows > Diva Server Line Test’.

2.The ‘Diva Server Line Test’ box opens.

Diva Server Line Test offers the following tests:

Line Check:

Performs a quick check of your Diva Server Software installation and the physical connection.

Hardware Test:

Performs a test only of the controller.

Phone/Loop Test:

Performs basic inbound or outbound phone tests, to test the connection to other telephones or to itself.

Call Transfer Test:

Performs different call transfer tests, with the option to choose the transfer type.

Fax Test:

Performs basic inbound or outbound fax tests.

For more information about the tests see Diva Server Line Test Online Help (DSLineTest.chm).

Maintenance Tools

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