If Diva Server Line Test does not return an error, but you cannot get your Diva Server adapter to work properly, there might be a problem in the configuration of the application you are using with your Diva Server adapter (such as Dial-Up Networking or faxing software).

Diva Server Diagnostics

The Diva Server Diagnostics tool can help with the analysis of problems if you encounter difficulties with the Eicon drivers or the connection.

Every Eicon driver sends status messages and reports any error that occurs. The messages are saved in a specific memory area of a fixed size, so that the oldest messages are overwritten when the memory is full.

Diva Server Diagnostics enables the messages from Diva Server adapters and various drivers to be displayed and saved.

1.To open Diva Server Diagnostics click ‘Start > Programs > Diva Server for Windows > Diva Server Diagnostics’.

2.The ‘Diva Server Diagnostics’ box opens.

For more information on Diva Server Diagnostics see Diva Server Diagnostics Online Help (DivaTrace.chm).

Maintenance Tools

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