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Chapter6Troubleshooting
6-3. Other problems
Problem Possible cause and remedy
1. The adjustment menu does n ot appear. • Checkwhethertheoperationlockfunctionworks(see“3-6.
LockingOperationButtons”(page32)).
2. No mode menu is displayed . • Checkwhethertheoperationlockfunctionworks(see“3-6.
LockingOperationButtons”(page32)).
3. The monitor connect ed with the USB cable
is not detected. / USB devices con nected
to the monitor does not work.
• CheckwhethertheUSBcableisconnectedco rrectly(see
“7-3.MakingUseofUSB(UniversalSerialBus)”(page50)).
• Checkthe“Tools”–“USBSelection”settingsunder
theSettingmenu(see“3-8.SwitchingUS BPort
Automatically”(page33)).
• ChangetheUSBporttoanotherone.IfthePCor
peripheraldevicesworkscorrectlybychangi ngtheUSB
port,contactyourlocalEIZOrepresentative.(Refertothe
manualofthePCfordetails.)
• RebootthePC.
• Iftheperipheraldevicesworkcorrectlyw henthePCand
peripheraldevicesareconnecteddirectly,pleaseco ntact
yourlocalEIZOrepresentative.
• CheckwhetherthePCandOSareUSBcompliant.(For
USBcomplianceoftherespectivedevices,consu lttheir
manufacturers.)
• CheckthePC’sBIOSsettingforUSBwhenusing
Windows.(RefertothemanualofthePCfordetails.)
4. Audio is not output. • ThismonitordoesnotsupporttheHDMI/D isplayPort
audiosignals.