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Chapter5Troubleshooting
Problem Possible cause and remedy
6. USB devices conn ected to the monitor do
not work.
• CheckwhethertheUSBcableisconnec tedcorrectly(see
“6-5.MakingUseofUSB(UniversalSerialBus)”(page52)).
• ChangetheUSBporttoanotherone.IfthePCo r
peripheraldevicesworkscorrec tlybychangingtheUSB
port,contactyourlocalEIZOreprese ntative.(Refertothe
manualofthePCfordetails.)
• RebootthePC.
• Iftheperipheraldevicesworkcor rectlywhenthePCand
peripheraldevicesareconnecteddir ectly,pleasecontact
yourlocalEIZOrepresentative.
• CheckwhetherthePCandOSareUSBcompliant .(For
USBcomplianceoftherespectivedevic es,consulttheir
manufacturers.)
• CheckthePC’sBIOSsettingforUSBwhenusing
Windows.(RefertothemanualofthePCfordetails.)