4 TROUBLESHOOTING

This page presents problems that can be corrected by the user. If a

problem persists even after applying the suggested remedies, contact an E EIZO dealer.

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Problems

1)Indicator status: OFF

2)Indicator status: GREEN

3)Indicator status: YELLOW (flashing)

4)Indicator status: YELLOW

5)“No signal detected” error message appears.

Points to check with possible solutions

Check that the power cord is securely connected.

Try pressing a key on the keyboard, or clicking the mouse. (The screen-saver software may be active.)

Check brightness and contrast settings. Minimum settings will cause screen to be blank.

Try pressing the power button. (The off timer may be active.)

Try pressing a key on the keyboard, or clicking the mouse. (The screen-saver software may be active.)

If the problem persists, switch off the monitor main power for a few minutes, then switch it back on and try again.

Check that the PC is switched ON.

Check that the signal cable is properly connected to the graphics board or PC.

Check that the graphics board is correctly inserted in the PC.

Switch the signal input by pushing the input signal selection button on the front control panel.

For Windows 95/98 users, install the “Monitor information file” in the utility disk.

•Whenever an error signal message appears, the signal frequency will be displayed in red.

•Error messages will remain on the screen for 30 seconds, and then disappear. An error message may not appear at all if the signal frequency is extremely high or extremely low.

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