40Solutions to Common Problems
Check these points to help save time and money.
Problem | Possible Solution |
Nothing works. | • Connect coffee maker power plug to dedicated, |
| grounded power receptacle. |
| • Turn power on at junction box. Check for tripped |
| circuit breaker or blown fuse. |
| • Turn on power switch. See Operating Instructions |
| section. |
| • Power outage. Contact power company. |
|
|
Lights don’t work. | • See Nothing works above. |
| • Turn on light switch. |
| • Lights burned out. Call for service. |
|
|
Loud buzzing noise. No | • Fill water tank (Model E24CM75GSS). |
coffee or water comes out of | • Check to make sure the water supply is connected |
nozzle. | and turned on (Model E24CM76GSS). |
| |
| • No coffee loaded in the ground coffee chute when |
| Decaf button is pushed. Turn on power switch first |
| then, pour ground coffee in ground coffee chute. |
Grinding noise while coffee | • Coffee maker is grinding coffee beans during coffee |
is being made. | brewing...normal sound. |
Whining noise when power | • Tamper motor initializing...normal sound. |
switch is first turned on or |
|
door is opened and closed. |
|
Water comes out with no | • Coffee beans jammed in the dispenser. Turn off |
coffee or is pale brown. Loud | power, remove all coffee beans from coffee bean |
humming noise. | container. Check for beans that are jammed in the |
| dispenser and remove. Replace beans in the coffee |
| bean container and try brewing again. |
| • Wrong type of coffee beans used (flavored, un- |
| roasted or partial coffee beans). Call for service if |
| necessary. |
Coffee too strong or too weak.
•Use stronger type of coffee beans.
•Changing to a different roast level of coffee (light, medium or dark roast coffee).
| • Coffee grinder out of adjustment. See Adjusting the |
| Coffee Grinder section. |
Water goes into drip tray | • Coffee maker clears water out of pipes after making |
when coffee is made. | coffee. Normal operation. |
Water or coffee drips out | • Small amount of fluid dripping after dispensing is |
of dispenser after coffee or | normal. |
water dispensed. |
|
