41
Solutions to Common Problems

Problem Possible Solution

Amount of coffee made is
too small. Normal size of a cup of espresso is about one
ounce. Push espresso or double espresso button
multiple times.
Coffee maker will not make
coffee drinks from ground
coffee.
Put pre-ground coffee in ground coffee chute before
the power switch is turned on.
Display reads: “Please
Wait Heating” Appliance still heating up. Wait until display reads
“Machine Ready” (3-5 minutes).
Display reads: “Drawer
Full” (buttons also don’t
work).
Empty used coffee grounds bin. See Routine
Cleaning Instructions section.
Drawer was emptied with power switch off. Leave
power switch on when emptying the used coffee
grounds bin.
Display reads: “Machine
Ready - Drawer Out”
(buttons also don’t work).
Check to make sure used coffee grounds drawer
is properly installed. See Routine Cleaning
Instructions section.
Display reads: “System
Off - Front Panel Open”
(buttons also don’t work).
Check to make sure front panel is closed and
locked. Call for service if message repeats.
Display reads: “Clean
Group” System needs a routine cleaning. See Routine
Cleaning Instructions. “Clean Group” message
will disappear after the routine cleaning is complete.
Display reads: “Xxxxxx
Group Error” (buttons also
don’t work).
Operation problem detected. Open and close front
panel. Call for service if message repeats.
Display reads: “Timeout
Filling Up Broiler” (buttons
also don’t work).
Operation problem detected. Turn power switch off,
then on. Call for service if message repeats.
Display reads: “Flow Meter
Error” (buttons also don’t
work).
Pour water in tank (Model E24CM75GSS) or check
to make sure the water supply is connected and
turned on Model (E24CM76GSS).
Display reads: “Error
- Coffee Temperature“
or “Error - Steam
Temperature” (buttons
also don’t work).
Operation problem detected. Call for service.
Display reads: “Too Much
Coffee”. Reduce the amount of coffee you put in the ground
coffee chute.

NoTE: If you have used the Coffee Maker Programming Guide to change the

control panel settings, consult the guide for additional solutions.