34Solutions to Common Problems
METAL MARKS ON CERAMIC GLASS COOKTOP SURFACE
•Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface. Use a mildly abrasive cleanser to remove marks.
BROWN STREAKS AND SPECKS ON CERAMIC GLASS COOKTOP SURFACE
•Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See instructions under General Care & Cleaning.
•Cleaning materials not recommended for
AREAS OF DISCOLORATION ON CERAMIC GLASS COOKTOP SURFACE
•Mineral deposits from water and food. Wet surface with water and sprinkle on a cooktop cleaning creme. Scrub with a clean damp paper towel until the stain disappears. Wipe remaining paste away, then apply a small amount of cooktop cleaning creme and polish with a clean paper towel. Use cookware with clean, dry bottoms. See
APPLIANCE NOT LEVEL
•Place oven rack in center of oven. Place a level on the oven rack. Contact installing agent if rack and cabinet cutout flooring are not level.
•Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are square and level. Contact cabinet maker to correct problem.
POOR BAKING RESULTS
• Many factors affect baking results. See Baking for hints, causes and corrections.