CHAPTER
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.
Solutions to Common Problems
Problem | Suggestion(s) |
No image appears on | Check that all the I/O and power connectors are |
screen. | properly connected as described in Chapter 2. |
| Make sure the pins of the connectors are not |
| crooked or broken. |
| Test power supply by trying different cables, a |
| different wall outlet or plug another appliance |
| into the outlet. |
| Make certain the video cable is properly |
| connected and that it is not damaged. Check for |
| bent pins on the cable connectors. |
| Ensure that your computer and video card are |
| properly configured. (Consult video card |
| documentation.) |
“Out of Range” display | Check to see if the resolution of your computer |
| is higher than that of the LCD display. |
| Reconfigure the resolution of your computer to |
| make it less than or equal to 1280 x 1024. See |
| Appendix A for more information on resolution. |
Image has vertical | Use “PHASE” to make an adjustment. Check |
flickering line bars. | and reconfigure the display mode of the vertical |
| refresh rate of your graphic card to make it |
| compatible with the LCD display. |
Elo Entuitive Touchmonitor User Guide
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