ELSA 530 Advice and help

Appendix

ELSA ECOMO 5 30

English

Advice and help

If you encounter any problems during the installation or operation of your ELSA product,

please consult this manual first. If you have further questions, you can contact our Sup-

port team. Ensure that you can provide the following information.

쮿Exact model name of your ELSA monitor.

쮿The type of graphics board and the BIOS version (displayed when starting the com-

puter).

쮿Operating systemand hardware environment.

The latest versions of the ELSA software are always available for download from our

Internet site www.elsa.com and direct via FTP from ftp.elsa.com. You will also find a

wealth of information and answers to frequently asked questions (FAQs). Before you con-

tact the ELSA Support team, please make sure that you are using the latest ELSA soft-

ware (driver, firmware or INF file) versions.

First you should contact the dealer where you bought your ELSA product. If there are still

questions remaining, contact one of the following:

쮿ELSA on the Internet

쮿ELSA by Mail

If you are not sure whether your product is defective or if the problem is just a driver

which is incorrectly installed, please call the ELSA Support hotline before you send the

board for repair.

쮿ELSA Support hotline +49-241-606-6135

ELSA WWW site www.elsa.com

Or write to ELSA ELSA AG

Professional Displays Support

Sonnenweg 11

52070 Aachen

Germany

Mondays to Fridays from 9.00 am until 5.00 pm (CET)