Explanation of Fault Analysis

Topology

and

Events

Availability

Manager

Global

Console

Operator Monitoring Role

Service Assurance

Manager

(Global Manager)

 

 

 

 

SAM Adapter

 

 

 

 

 

 

 

 

Platform

 

 

 

 

 

 

 

 

 

System

 

 

 

System

 

 

 

 

 

 

 

 

 

 

 

Topology

 

 

 

Topology

 

 

 

and

 

 

 

and

 

 

 

Unresponsive

 

 

 

Unresponsive

 

 

 

 

 

 

Events

 

 

 

Events

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Topology

and

Events

Application

Connectivity Monitor

Ping and SNMP Checks

TCPTCP

CheckCheck

SMTPService

HTTPService

host2.example.com

Figure 5: Two Applications Hosted By A Single System

M a i l S e r v e r D o w n

A Down problem indicates that the application is not responding to connectivity polls from Application Connectivity Monitor.

To diagnose Mail Server Down in this scenario, Application Connectivity Monitor observes that the TCP checks sent to SMTPService time out, resulting in TimedOutSymptom events.

10

EMC Smarts Application Connectivity Manager User’s Guide

Page 20
Image 20
EMC P/N 300-002-867 manual SMTPService HTTPService Host2.example.com