Explanation of Fault Analysis
Topology
and
Events
Availability
Manager
Global
Console
Operator Monitoring Role
Service Assurance
Manager
(Global Manager)
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Topology
and
Events
Application
Connectivity Monitor
Ping and SNMP Checks
TCPTCP
CheckCheck
SMTPService
HTTPService
host2.example.com
Figure 5: Two Applications Hosted By A Single System
M a i l S e r v e r D o w n
A Down problem indicates that the application is not responding to connectivity polls from Application Connectivity Monitor.
To diagnose Mail Server Down in this scenario, Application Connectivity Monitor observes that the TCP checks sent to SMTPService time out, resulting in TimedOutSymptom events.
10 | EMC Smarts Application Connectivity Manager User’s Guide |