Te c h n i c a l S u p p o r t | EMC P/N 300-002-867 guide

Te c h n i c a l S u p p o r t

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EMC Smarts Application Connectivity Manager User’s Guide

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EMC P/N 300-002-867 manual Te c h n i c a l S u p p o r t

Contents

USER’S Guide Application Connectivity Monitor Last Update 8/1/05 Contents Index Contents Intended Audience PrefacePrerequisites Document Organization Documentation Conventions PrefaceDocumentation Conventions Command Line Programs Application Connectivity Monitor Installation DirectoryAdditional Resources Application Connectivity Monitor Products Technical Support EMC PowerlinkDo cume nt at io n C S m a r t s D o c u m e n t a t i o n Te c h n i c a l S u p p o r t Preface Topology Created by ACM Explanation of Fault Analysis Explanation of Fault Analysis Faults Diagnosed by ACMW n L f u n c t i o n Single Application and Single TCP Check Analysis Scenarios Application Monitored by One Check I l S e r v e r D o w n I l S e r v e r D e g r a d e d A l y s i s S c e n a r i o s S t U n r e s p o n s i v e Single Application and Two TCP Checks Notification Properties Of Degraded Problem Application Monitored by Two Checks B S e r v e r D o w n A l y s i s S c e n a r i o s Notifications Properties Of Malfunction Problem B S e r v e r D e g r a d e d Two Applications on a Single System SMTPService HTTPService Host2.example.com Notification Properties Of Down Problem B S e r v e r D e g r a d e d Host Unresponsive Affects Applications Impact Analysis with Business Impact Manager Explanation of Fault Analysis DNSServer Down Propagates to Business Elements Explanation of Fault Analysis Viewing Analysis Results and Application Topology Analysis Results Displayed as NotificationsAbout Notifications Viewing Analysis Results and Application Topology Viewing the Properties of a Notification Viewing Application Topology in Maps Opening an Applications MapP T e r m i n o l o g y Applications Hosted By System Topology Elements Displayed in an Application Map Index Index