Troubleshooting Guide

Problem

Cause

Solution

 

 

 

UPS fails to start

 

Ensure UPS is OFF. Disconnect

UPS is short circuited or over-

all loads and ensure nothing is

when the ON button

lodged in output receptacles.

loaded.

is pressed.

Ensure loads are not defective

 

 

 

or shorted internally.

 

 

 

 

 

UPS is operating from battery

 

UPS not plugged in.

mode, make certain UPS is

 

securely plugged into the wall

 

 

 

 

receptacle.

 

 

 

 

UPS input protection fuse has

UPS is operating from battery

Battery indicator

mode. Save data and close

blown/opened.

applications. Replace UPS

LED is illuminated.

 

input fuse, then restart UPS.

 

 

 

 

 

 

 

UPS is operating from battery

 

Utility voltage out of UPS input

mode. Save data and close

 

applications. Ensure utility sup-

 

range.

 

ply voltage is within acceptable

 

 

 

 

limits for UPS.

 

 

 

 

Batteries are not fully charged.

Keep UPS plugged in continu-

 

ously at least 24 hours to

 

 

recharge batteries.

 

UPS is overloaded.

Check load level display and

UPS has reduced

reduce the load on the UPS.

 

battery time.

 

 

 

Replace batteries. Contact your

 

 

 

Batteries may not be able to

local dealer, Liebert representa-

 

tive or the Liebert Worldwide

 

hold a full charge due to age.

 

Support Group for replacement

 

 

 

 

battery kit.

 

 

 

Fault and Bypass

 

Check load level display and

UPS overloaded or load equip-

remove non-essential loads.

indicator LEDs and

Recalculate the load and

all load level LEDs

ment is faulty.

reduce number of loads con-

are illuminated.

 

nected to UPS. Check load

 

 

equipment for faults.

 

 

Ensure UPS is not overloaded,

 

 

ventilation openings not

Fault and Bypass

UPS internal fan has a problem

blocked, or room ambient tem-

perature is not excessive. Wait

indicator LEDs and

or UPS shutdown due to tem-

30 minutes to allow UPS to

diagnostic LED A are

perature condition. Load is on

cool, then restart UPS. If UPS

illuminated.

bypass power.

does not restart, contact your

 

 

local dealer, Liebert representa-

 

 

tive or the Liebert Worldwide

 

 

Support Group.

Fault and Bypass

UPS internal DC bus overvolt-

UPS requires service. Contact

indicator LEDs and

your local dealer, Liebert repre-

diagnostic LED B are

age.

sentative or the Liebert World-

illuminated.

 

wide Support Group.

Fault and Bypass

 

UPS requires service. Contact

indicator LEDs and

UPS control power supply fault.

your local dealer, Liebert repre-

diagnostic LED C

sentative or the Liebert World-

 

are illuminated.

 

wide Support Group.

 

 

 

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Emerson GXT2U user manual Troubleshooting Guide, Problem Cause Solution