TROUBLESHOOTING

5Troubleshooting Guide

If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the following chart

and all connections once before calling for service.

Symptom

Remedy

 

 

• Be sure the power cord is plugged in.

 

No power

• If a power failure occurs, unplug the power cord for 30 minutes to allow the unit to

 

 

reset itself.

 

 

• Check if the power is on.

 

 

 

No picture or sound

• Check if the right input mode is selected.

 

• View other TV channels. The problem might be limited to the broadcasting station.

 

 

 

 

• Turn off the power and wait for about 1 minute, then turn on the unit again.

 

No color

• View other TV channels. The problem might be limited to the broadcasting station.

 

T

• Adjust “COLOR” in the picture menu.

 

 

• Electrical interference from nearby appliances may affect picture quality.

 

 

V

Sound OK, picture poor

• Adjust “CONTRAST” and “BRIGHTNESS” in the picture menu.

 

 

• View other TV channels. The problem might be limited to the broadcasting station.

 

Ghosts, lines or streaks in

• Electrical interference from nearby appliances may affect picture quality.

 

picture

• View other TV channels. The problem might be limited to the broadcasting station.

 

Different color marks on TV

• Move your TV away from nearby electric appliances. Turn off the power and wait

 

 

30 minutes before turning it back on.

 

screen

 

• View other TV channels. The problem might be limited to the broadcasting station.

 

 

 

Picture OK, sound poor

• View other TV channels. The problem might be limited to the broadcasting station.

 

 

• Check if the audio cable is plugged in correctly .

 

 

 

 

 

 

Captions are displayed as a

• Interference from buildings or weather conditions may cause captioning to be

C

white box.

incomplete.

No caption is displayed in the

• Broadcasting station may shorten the program to insert advertisement.

A

Closed Caption-supported

The closed caption decoder cannot read the information of the shortened

P

program.

program.

T

No caption is displayed when

• The disc or cassette tape may be illegally copied, or the caption signal might not

I

playing the discs or cassette

O

tape containing captions.

have been read during copying.

N

Black box is displayed in the TV

• The text mode is selected for caption. Select “CAPTION1”, “CAPTION2”, “CAPTION3”,

 

screen.

“CAPTION4” or “OFF”.

 

 

 

 

Completely distorted picture or

• Make sure the disc is compatible with the unit.

 

black/white picture with DVD

 

 

Picture freezes momentarily

• Check the disc for finger prints/scratches and clean with a soft cloth wiping from

D

during playback.

center to edge.

V

The unit does not respond to

 

some operating commands

• Operations may not be permitted by the disc. Refer to the instructions of the disc.

 

during playback.

 

D

Angle does not switch.

• The angle cannot be switched for DVD which does not contain multiple angles. In

 

some cases multiple angles are only recorded for specific scenes.

 

 

 

The password for rating level

• Enter the default password “4737”, then your forgotten password will be cleared.

 

 

has been forgotten.

 

 

 

 

 

Note:

The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.

Some functions are not available in specific modes, but this is not a malfunction. Read the description in this owner’s manual for more details on correct operations.

Some functions are prohibited on some discs.

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Emerson LD195EM8 2, LD195EM8 7 owner manual 5Troubleshooting Guide, All connections once before calling for service

LD195EM8 7, LD195EM8 2 specifications

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